1. Theory 3 Business Information Systems Organisational Structures Pt 1 1 Fisher Engineering Clearly, this is an example of a tall structure There are recognisable layers to the organisation. There is a clear division of operations in the organisation Purchasing Production Sales Accounts WarehouseContractsWorksTechnical Domestic PromotionWagesBudgets / Costs

2. Theory 3 Business Information Systems Organisational Structures Pt 1 2 Fisher Engineering What is missing from this organisional chart? Junior Management / Supervisors Workforce. Tip: do not forget to appreciate their absence when considering your answer for this Assignment.

3. Theory 3 Business Information Systems Organisational Structures Pt 1 3 Fisher Engineering Who, or what is a Company Secretary? They are a Senior Administrator. Usually without a department. May have a small team to assist them, or a secretary. Can make some policy decisions without Board approval. Often the Personal Assistant (PA) to the MD. Will normally have the responsibility of being the “Clerk to the Board”, ie, PA to the Board.

4. Theory 3 Business Information Systems Organisational Structures Pt 1 4 Rogers Mail Order Clearly, a flat structure. There are recognisable layers to the organisation. There is clear division of operations to the organisation SalesWarehouseDispatch Phone OperatorsWarehouse StaffPacking Staff

5. Theory 3 Business Information Systems Organisational Structures Pt 1 5 Rogers Mail Order Demarcation of Roles is not rigid All departments are encouraged to :- understand the workings of other departments know/do the jobs of other departments There is still a clear hierarchy and demarcation of responsibility, but :- staff “multi-role” in case of illness, absence, system failure, disaster.

6. Theory 3 Business Information Systems Organisational Structures Pt 1 6 Opinion It is clear that these are examples of tall and flat structures. Agreed? As a result, what layers exist between the head of each organisation and the workforce? What are the benefits to each organisation for having such structures? Consider the types of communication flow. How “formal” or “casual” are they in these organisations? Has each organisation got a recognised system for communication; in your opinion? Consider the “time-lag” to communicating information in each organisation. Which example may be more dependent on ICT for their operational communication?