1. Communication in Clinical Supervision Chapter 6

2. Communication Techniques In order to encourage teacher reflection and decision-making, the observer needs to listen more than talk Active listening techniques such as acknowledgement that you are hearing what is said is helpful; paraphrase occasionally what you’ve heard

3. Communication Techniques In order to encourage deeper thinking, the observer may need to ask a question to clarify or dig deeper Avoid jumping in to ‘solve the problem’; the observer needs to wait before giving advice Be sure to praise the growth seen and develop trust through verbal praise

4. Communication Techniques When the observer sees something that the teacher doesn’t perceive as problematic there may be some dissonance Consider the role of the supervisor in guiding the discussion so that the ‘issue’ can be analyzed and interpreted

5. Communication Techniques It is important to acknowledge the emotions and feelings that dissonance may create in the teacher. However to bring about change…. Ask gentle, probing questions that will enable the teacher to accept the behaviors that need to be changed to improve student learning