1. NeighborWorks America® Homes within Reach Conference Harrisburg, PA

2. NeighborWorks Facts Headquartered in Washington, DC with seven regional offices. 35 year old organization with Network of 245 non- profit community based organizations across the country. More than 4,500 communities served. Approximately 190 organizations with a homeownership line of business.

3. Strategic Goals Goal 1 NWA creates and preserves housing opportunities that are sustainable and affordable. Goal 2 NWA advances comprehensive community development and resident engagement Goal 3 NWA supports a Network of Excellence of strong, sustainable NW organizations that collectively leverage expertise and effective business models. Goal 4 NWA strengthens the knowledge, skills and effectiveness of the community development and affordable housing field. Goal 5 NWA optimizes its organizational performance to achieve

4. Homeownership Services Pre-purchase education Loan Origination and Brokering Affordability Assistance Post-Purchase Education Retention of Homeownership through Property Rehabilitation and Responsible Refinancing Foreclosure Intervention and Solutions Financial Education & Coaching

5. NeighborWorks Training Institute Atlanta, GA in February 2016 Los Angeles, CA in May 2016 Detroit, MI in August 2016 Washington, DC in December 2016 NeighborWorks e-Learning

6. Homeownership Education and Counseling Works! 2013 NeighborWorks Research Findings: Customers who received pre-purchase education and counseling were 1/3 less likely to experience serious delinquency.

7. Reaching the Customer Need to think about meeting them where they are What is the value proposition Product and services: What is the customer seeking to buy OR what are you selling

8. How do partnerships make a difference Collaborations that help expand capacity, increase impact, and reach new markets. Partnerships around special programs and initiatives. Collaborations that expand the services of each organization. Innovative best practices.

9. NeighborWorks America Contact information Eileen Anderson, Sr. Relationship Manager eanderson@nw.org 212-659-6577 www.neighborworks.org