1. West Hertfordshire Hospitals NHS Trust Health Scrutiny Committee Tuesday 13 December 2011 Jan Filochowski Chief Executive West Hertfordshire Hospitals NHS Trust

2. Current State of the Health of the Trust Surviving in challenging times Service rationalisation Maintaining and improving quality Not without concerns, specifically: 1.Emergency pressure 2.Patient experience 3.Savings

3. West Hertfordshire Hospitals NHS Trust Emerging issues, difficulties overcome and challenges on the horizon Hospital Mortality Rates, SHMI indicator –Within the expected range Care Quality Commission (CQC) Visit –No Major concerns Delayed Transfers of Care –A shared problem Pathology Foundation Trust Status

4. West Hertfordshire Hospitals NHS Trust Impact of regional & national change Local Clinical Commissioning Groups (CCGs) Strategic Health Authority Clusters Health and Wellbeing Boards Future Investment: –Watford –Hemel Hempstead –St Albans

5. West Hertfordshire Hospitals NHS Trust And how are we doing now? 2010 - Patient Experience Network, for ‘Going for Gold’ In 2011: In CHKS 40 top hospitals for 2011 In top 6 hospitals for CHKS Quality of Care Global Business Excellence Awards - ‘Going for Gold’ - Winner Healthcare People Management Association Awards 2011 – Finalist and Overall Winner of all Categories HSJ Patient Safety Awards – Enhanced recovery – Finalist HSJ Best Social Marketing Project - ‘Going for Gold’ – Finalist HSJ Staff Engagement - Outpatient Service Development – Finalist