1. Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 120309_ 1 Ingram Micro Transforming the Services Business Jay Miley June 3, 2014

2. Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 120309_ 2 Ingram Micro’s High-Value Distribution Strategy for Cisco Ingram Micro Depth Drives Differentiation Ingram Micro Breadth Drives Reach Excel: Value Offered Create a foundation of operational /transactional excellence to profitably gain share and scale Partner Segmentation  Architectural Alignment  Field Engagement  Services Resell Strengthen: Value Added Build on established presence in high-growth areas Data Center/BTO  HCS/Cloud  Meraki/SourceFire  Eco-Systems  GSA/Promark  Services Practice  Develop: Value Created Acquire expertise in new areas to augment core capabilities and leadership Professional Services  Internet of Things  SaaS  Managed Services

3. Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 120309_ 3 Moving Up the Value Stack  Value Offered Resell Services Volume Business: Focus on fulfillment + resale Automation + operational optimization to ensure a low transaction friction Marketing to and through distribution and end user demand creation Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.  Value Added Services Practice Contract management + Practice development Advisory Services with Cisco best practices Cisco Smart + Collaborative Services adoption  Value Created Managed Services Distributor -branded solutions backed by Cisco SMART Services, Advanced Services and Collaborative Partner Value Services Knowledge and Investment INGRAM MICRO

4. Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 120309_ 4 New Service Offerings

5. Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 120309_ 5