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1 © 2012 3PD, Incorporated | All Rights Reserved.1 3PDirect – Express Operations August 5, 2013 3:30 PM
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2 © 2012 3PD, Incorporated | All Rights Reserved.2 Agenda Attendance “Daily Activity” Report Good News & New Customers Update Operation LoveSac Update Metrics Review Opportunities for Improvement
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3 © 2012 3PD, Incorporated | All Rights Reserved.3 Missed the Call Last Week
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4 © 2012 3PD, Incorporated | All Rights Reserved.4 Express Daily Activity Results
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5 © 2012 3PD, Incorporated | All Rights Reserved.5 Specialty Daily Activity Results
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6 © 2012 3PD, Incorporated | All Rights Reserved.6 STH Daily Activity Results
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7 © 2012 3PD, Incorporated | All Rights Reserved.7 Good News and Customer Update Delivered a castle bed from Posh Tots on Saturday. Customer very happy. First 6 months of the year, we averaged $60,800 in Express per month. In the last 30 days, we have done $160K. ModLoft is going to open faucet. Contemporary Concepts: New Opportunity for us Touch of Modern: Flash sales site. Sold ModLoft product on their site. ModLoft handled their transportation for them, so they sought us out to handle more business. New opportunity for us. City Mattress: Distribution centers all over country. GF Healthcare: Hospital beds. Agreed to start testing soon. Touchstone Home Products: TV Lift cabinets. Testing soon. BSH Home Appliances: First shipment delivering today First 5 shipments entered Friday for Cool Kids Company going to 5 different locations New Etrack launch August 13 th New Users Guide will be posted on the Learning Center by end of the week
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8 © 2012 3PD, Incorporated | All Rights Reserved.8 Operation LoveSac Update 80 Total LoveSac deliveries last week 27 Express 53 STH No issues with pre-calls. One issue with accessorial not being completed. Being researched: Reached out to consumer for more information. OMs encouraged to make store visits. LoveSac is now able to view scheduled deliveries for today. Based on due date in the system in conjunction with the notes in the job for confirmation. Routers and dispatchers need to update in real time.
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9 © 2012 3PD, Incorporated | All Rights Reserved.9 Metrics Review LocationScan %In- Window 07/21/2013 to 07/27/201373.84%58.19% 07/28/2013 to 08/03/2013 3PDirect Daily KPI Report LocationScan %On-TimeLocationScan %On-Time 600001 FAI-ABQ Albuquerque, NM 100.00% 800033 STH-PIT 100.00%50.00% 600004 FAI-BDL Windsor Locks, CT 100.00% 800010 STH-DEN 31.82%45.45% 600007 FAI-BOS Boston, MA 100.00% 800018 STH-MCO 42.86% 600017 FAI-DSM Des Moines, IA 100.00% 700004 3PD-DEN 20.00%40.00% 600021 FAI-IAH Houston, TX 100.00% 800001 STH-ATL 53.33%40.00% 600025 FAI-LAS Las Vegas, NV 100.00% 600030 FAI-MIA Miami, FL 50.00%37.50% 600037 FAI-ORD Chicago, IL 100.00% 600044 FAI-RIC Richmond, VA 100.00%33.33% 600039 FAI-PDX Portland, OR 100.00% 600051 FAI-SLC Salt Lake City, UT 100.00%33.33% 600059 FAI-TUL Tulsa, OK 100.00% 800025 STH-SAT 5.00%30.00% 800028 STH-SLC 100.00% 600040 FAI-PHL Philadelphia, PA 100.00%28.57% 800005 STH-BWI 0.00%90.91% 600008 FAI-BWI Baltimore, MD 100.00%26.67% 800031 STH-PDX 100.00%86.36% 700020 3PD-DFW 37.50%25.00% 800026 STH-SEA 7.14%85.71% 600050 FAI-SFO San Francisco, CA 92.31%23.08% 800004 STH-BOS 98.00%82.00% 600003 FAI-ATL Atlanta, GA 80.00%20.00% 600026 FAI-LAX Los Angeles, CA 100.00%80.00% 600020 FAI-IAD Washington, DC 80.00%20.00% 800023 STH-PHX 100.00%76.92% 600002 FAI-ALB Albany, NY 100.00%0.00% 600049 FAI-SEA Seattle, WA 100.00%75.00% 600005 FAI-BHM Birmingham, AL 100.00%0.00% 800027 STH-SFO 84.21%73.68% 600006 FAI-BNA Nashville, TN 100.00%0.00% 600024 FAI-JFK New York, NY 100.00%72.73% 600015 FAI-DEN Denver, CO 75.00%0.00% 800002 STH-BDL 36.36%72.73% 600016 FAI-DFW Dallas, TX 100.00%0.00% 800022 STH-ORD 72.88%71.19% 600028 FAI-MCO Orlando, FL 100.00%0.00% 800011 STH-DFW 37.50%70.83% 600031 FAI-MKE Milwaukee, WI 0.00% 800014 STH-IAH 92.59%70.37% 600033 FAI-MSP Minneapolis, MN 100.00%0.00% 600012 FAI-CMH Columbus, OH 66.67% 600036 FAI-OMA Omaha, NE 100.00%0.00% 600041 FAI-PHX Phoenix, AZ 100.00%66.67% 600038 FAI-ORF Norfolk, VA 100.00%0.00% 700003 3PD-LAX 100.00%66.67% 600042 FAI-PIT Pittsburg, PA 100.00%0.00% 800030 STH-TPA 77.78%66.67% 600045 FAI-ROC Rochester, NY 0.00% 800019 STH-MIA 100.00%63.64% 600046 FAI-SAN San Diego, CA 100.00%0.00% 800007 STH-CLT 80.00%60.00% 600047 FAI-SAT San Antonio, TX 75.00%0.00% 800017 STH-LAX 67.74%56.45% 600052 FAI-SMF Sacramento, CA 0.00% 800016 STH-LAS 94.44%55.56% 600057 FAI-TPA Tampa, FL 100.00%0.00% 600022 FAI-IND Indianapolis, IN 100.00%50.00% 700012 3PD-MSY 0.00% 600029 FAI-MEM Memphis, TN 100.00%50.00% 800008 STH-CMH 0.00% 600043 FAI-RDU Raleigh, NC 100.00%50.00% 800009 STH-CVG 100.00%0.00% 600061 FAI-TYS Knoxville, TN 100.00%50.00% 800029 STH-SMF 0.00% 800013 STH-EWR 50.00% TOTALS71.41%56.78%
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10 © 2012 3PD, Incorporated | All Rights Reserved.10 Opportunities for Improvement HD Supply: 92 unaccounted haul-aways resulted in $10,000 claim. CCs need to notate any exceptions at every tender Signatures from FAI Exceptions Training opportunities: Mobile app, Learning Center Everyone in operation needs to know about Express, E-track, Learning Center All CC’s need to be experts on the mobile app Jeremy and Ruthi are available for additional classes as needed. Need to continue to be more pro-active with our total operation
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11 © 2012 3PD, Incorporated | All Rights Reserved.11 Copyright © 2012, 3PD, Inc. All Rights Reserved. No part of this document may be reproduced in any form or by any electronic or mechanical means, including information storage and retrieval devices or systems, without prior written permission from 3PD, Inc. Discussion
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