1. Chapter 9 Page 192 Edgar Mata & Trian Robinson

2. Formatting A plan for the organization and arrangement of a specific production. Standard Formatting Visual Clue White Space Readability

3. ●Introduce the message with a short paragraph ●Use Headings ●Use standard fonts and sizes ●Vary Font style ●Use parallel structure ●Use formatting & organizational symbols ●Use high quality paper

4. Introductory Paragraph Make an introduction paragraph with no more than 5 sentences with the summary of the whole main idea.

5. Use Parallel Structure Occurs when similar sections or elements contain similar patterns of words.

6. Formatting and Organizational Symbols Highlight important information or set off related items.

7. Formatting Letters Document types are characterized not only by different purposes, in businesses.

8. Chapter 9 Vaayo Martin, Craig Mattil.

9. Pages 197-198

10. This letter is formatted in block style with mixed punctuation. pg 198-199 This letter is formatted in modified-block style. it also uses open punctuation.

11. Page 200 Date, Inside address, Salutation, Mixed punctuation, Open punctuation Date- consist of the month day and year. Inside address-name title and, address of recipient. Salutation-the greeting in a letter that always begins with dear.

12. Page 200 continued... Mixed punctuation, Open punctuation Mixed punctuation- With the mixed punctuation style, a colon is placed after the salutation and a comma is placed after the closing. Open punctuation- In open punctuation, omit traditional punctuation marks after the greeting or complimentary closing of a business letter.

13. pg 201 Business letters should be done in a certain format style such as body paragraphs, complimentary close, personal scripts and signature blocks

14. Body page 201 ComplimentarySignature the body The writer's name and title are called the Signature or Signature Block. The writer’s job title and department appear beneath the name.

15. Notations Letters may include Reference initials. These indicate who keyed the letter. If the writer keyed the letter, initials are not included. An Enclosure notation alerts the reader to materials that are included in the word enclosure. page 202

16. Page 203 Copy notation - Is needed when others are receiving the same copy of the letter Postscript- means after writing, and is information included after the signature.

17. Chapter 9 Pages 205-213 by: Jasmine Cuevas & Avryonia Roland-Williams

18. Formatting Memos Memos- are hardcopies used for intra-office communication Templates- are pre-designed forms supplied in word processing software Guide words- are the words to, from, date, and subject appear at the top

19. Memo Parts To line From line Date line Subject line

20. Definitions: Notations-At the bottom of the memo are used to indicate specific things to the reader. Blind Copy-Used for when you are sending a copy of the memo to someone without the recipient's knowledge.

21. Formatting E-mail E-mails- is a message that is created,sent, and received digitally.Businesses usually have different policies for using e-mail.

22. Formatting email continued header salutation message complimentary close and signature Netiquette- is a set of guidelines for appropriate behavior in the internet