1. CfE Business Education The Role of Human Resources – Lesson 3 HUMAN RESOURCES

2. LEARNING INTENTIONS  To know the 4 roles of Human Resource Management and to know why they are important to a business  I can identify the 4 roles of Human Resource Management  I am able to briefly describe the role of training and development  I understand the importance of this to a business SUCCESS CRITERIA

3. What are the 4 Roles of Human Resource Management?  Recruitment and Selection of Staff  Training and Development  Staff Welfare  Working Practices

4. Training and Development  To improve their skills and to learn new ones  This will allow them to become more efficient at their job  It will also enable them to apply for promotion Once a business has employed a person they will offer training and development opportunities

5. Training and Development  Induction training  In-house training  External training Organisations can offer 3 types of training.

6. Training and Development  safe methods of working  location of the job  equipment to be used  meeting your new colleagues Induction training is given to new employees and includes

7. Training and Development  Sitting next to Nellie - working alongside an experienced member of staff  Work shadowing - observing an experienced member of staff as they do their job  Mentoring - being assigned to another member of staff whom you can go to for help and advice In-house training takes place in the workplace

8. Training and Development  At a college so training may lead to a recognised qualification  At a Training Centre where experts teach the most up-to-date skills and techniques External training takes place away from the workplace

9. Training and Development Development means giving employees time to improve their performance in the workplace JJob appraisal is when a manager and a worker meet to discuss how the worker is progressing.

10. Training and Development  strengths and weaknesses are noted  training needs are agreed  achievements are recognised  good performance is rewarded  targets can be set During Staff Appraisal

11. Training and Development  This means they attract high calibre applicants  Existing staff are motivated and are less likely to leave Organisations who regularly train their staff and operate an on-going staff development programme are regarded as good employers.