1. 1 CAUTI LTC Cohort 1 Pre-Coaching Call Monday June 2 nd, 2014 1 ET/12 CT

2. 1.Welcome, Introductions Organizational Teams 2.Purpose of the Coaching Calls Who should attend 3.Expectations, Roles, and Responsibilities Org Leads Facility Leads 4.Project Support Coaches HRET Advisors 5.Communications Plan Engage Facility Leads in Calls Encourage Call Participation 6.Data Collection 7.Templates/Tools Agenda 2

3. Organizational Teams OrganizationOrg LeadHRET LeadCoach Foundation for Healthy Communities Anne Diefendorf adiefendorf@healthynh.com Greg Vasse gvasse@healthynh.com Tina Adams tadams2@aha.org Janine Douglass Reisinger jreisinger@aha.org Steve Schweon (APIC) Sschweon@ptd.net Healthcare Association of New York State Debbie LaBarron DLeBarro@hanys.org Amy Jones AJones@hanys.org Deb Bohr Dabohr52@gmail.com Helen Plass hplass@aha.org Nicole Keane (Abt) nicole_keane@abtassoc.com South Carolina Hospital Association Lorri Gibbons LGibbons@scha.org Mary Stargel mstargel@scha.org Tina Adams tadams2@aha.org Helen Plass hplass@aha.org Sharon Bradley (Pennsylvania Patient Safety Authority) sbradley@ECRI.org South Dakota Association of Healthcare Organizations Wendy Mead wendy.mead@sdaho.org Kelly Faulkner kfaulkner@aha.org Ann Spenard (Qualidigm) aspenard@qualidigm.org South Florida Hospital and Healthcare Association Jaime Caldwell jcaldwell@sfhha.com Linda Quick lquick@sfhha.com Aaron Palazzolo aaron@sfhha.com Kelly Faulkner kfaulkner@aha.org Dr. Barbara Trautner (Baylor College of Medicine) trautner@bcm.edu Spectrum HealthJim Codman james.codman@spectrumhealth.org Lindsay Kolczynski lkolczynski@aha.org Deb Burdsall (APIC) dburdsall@gmail.com

4.  To provide you and your teams the important opportunity to review o Review performance data o Discuss barriers o Share successes o Ask questions o Mentor one another  An assigned faculty and HRET advisor will participate on these calls and support in their development. Purpose of the Coaching Calls 4

5.  Org Leads Lead the calls Help identify relevant topics Address data submissions and trends Troubleshoot, answer questions Support facility team members Be familiar with concepts, processes and tools Facilitate teams’ access to project resources Keeping them on track with project deliverables Monitor individual facility and state- or regional-wide progress throughout the duration of the project Organizational Lead Manual available on www.ltcsafety.org Organizational Lead Manual www.ltcsafety.org Expectations Roles Responsibilities

6.  Facility Leads Promote project goals Lead the facility’s technical & cultural interventions Engage in all educational sessions and coaching calls Track facility progress and meet data requirements: Meet regularly with LTCF team members to monitor progress Ask for help on behalf of the team Expectations Roles Responsibilities

7.  Coaches Expert resource Provide direction and guidance and review facility reports and issues  HRET Advisors Provide agenda templates, tools, and training Support data management work Help to identify relevant topics, address data submissions and trends and troubleshoot and answer questions from the teams on calls. Project Support 7

8.  Engage Facility Leads in Calls Circulate each month’s agenda well in advance of the coaching call date Keep in touch regarding changes, cancelations, availability Listen to your facility’s unit’s learning needs and create tailored learning opportunities  Encourage Call Participation Set Expectations Follow-up with those unable to attend Maintain open communication about topic interests Leave time in presentation for questions, pose questions Communications Plan 8

9.  Data collection, reporting, and progress monitoring support will come from HRET leads and includes tools such as; Data Collection Onboarding webinar #3webinar #3 Comprehensive Data System (CDS) Data Collection GuideData Collection Guide Review survey progress Thursday emails from HRET  Facility Demographics Assessment  NH safety culture survey  Skills Questionnaire Data Collection

10. Individual Meas w/ Trendline

11. Individual Meas w/ Median

12. Measure Comparison

13.  LTC Org Lead Manual  Coaching Call Agenda Template  Coaching Call Description Template  Sample Coaching Call Email Update  Unit Progress Tracker  Website: www.ltcsafety.orgwww.ltcsafety.org  And many more... Templates/Tools