1. MARCH 27, 2014 ANNUAL MEETING

2. MODERATOR MR. CHARLES NELSON – BOARD CHAIRMAN REPRESENTING COLONIAL PIPELINE COMPANY PLEDGE OF ALLEGIANCE INTRODUCTIONS

3. MR. CHARLES NELSON – BOARD CHAIRMAN REPRESENTING COLONIAL PIPELINE COMPANY LOC MISSION AND VISION PRESENTER

4. The mission of Louisiana One Call is to support the protection of our members’ facilities, the public, and the environment by providing excellent damage prevention services in a cost-effective manner.

5. The vision of the leadership of Louisiana One Call is to be the pre-eminent one call center in the United States. This will be achieved by staying on the leading edge of technology and by operating in such a manner as to be recognized by our peers as the most innovative center in the industry.

6. MR. CHARLES NELSON – BOARD CHAIRMAN REPRESENTING COLONIAL PIPELINE COMPANY CHAIRMAN’S REPORT PRESENTER

7. 2013/2014 Goals 1.Establish performance criteria (objective/subjective) for center operations (internal & contractor). Criteria to be determined by the Best Practices Committee by reviewing existing vendor and other providers/centers. 2.Evaluate/Negotiate One Call Concepts proposed contract. 3.Continue to research and evaluate new technologies and practices that will add value to our members. 4.Evaluate membership ’ s satisfaction and understanding of the center ’ s operations and technology. 5.Select legislative and legal counsel.

8. PRESENTER PROGRAM ANALYSIS MR. DAVID FREY- EXECUTIVE DIRECTOR LOUISIANA ONE CALL SYSTEM, INC.

9. MEMBERSHIP 2000 - 2013

10. TOP 10 CALLS BY PARISH DECEMBER 2013

11. NATURE OF WORK DECEMBER 2013

12. Email % 2003-2013

13. ITIC % 2004-2013

14. PRESENTER 2014 BUDGET MR. DAVID FREY & MR. BRENT SALTZMAN LOUISIANA ONE CALL SYSTEM, INC.

15. Louisiana One Call Out To In Ratio Dec 2007 – Dec 2013

16. INCOMING CALLS

17. OUTGOING CALLS

18. TOTAL COST PER INCOMING

19. Financial Overview Budget Versus Actual Year End 2013

20. 2014 BUDGET PROJECTED INCOMING CALLS 568,013 (2013 ACTUALS 551,235) PROJECTED OUTGOING CALLS3,038,868 (2013 ACTUALS 2,964,399) PROJECTED INCOME $3,004,654 (2013 ACTUALS $2,932,636) PROJECTED EXPENSES $2,958,525 (2013 ACTUALS $2,860,293) PROJECTED OUTGOING COST/CALL $0.99 (2013 ACTUAL COST/CALL $0.99)

21. PRESENTER MR. JAMES MARTARONA – BOARD MEMBER REPRESENTING LAFAYETTE CONSOLIDATED GOV’T ELECTION OF BOARD

22. LOUISIANA ONE CALL SYSTEM, INC. 2014 ANNUAL MEETING ELECTION OF BOARD OF DIRECTORS According to the Louisiana One Call System, Inc. Bylaws, Article VII, Sections 1 - 4, regarding the Board of Directors... “ The property, affairs and business of the Corporation will be managed by a Board of Directors, which will consist of nine (9) employees of member companies, elected or appointed to occupy a seat on the Board. The Board will consist of six (6) persons representing Principal members, two (2) persons representing Affiliate members, and one (1) person representing a Political Subdivision member. At the discretion of the elected Board of Directors, one (1) “ At-Large ” Director may be appointed, or dismissed, by majority vote of the elected Board of Directors. The “ At-Large ” Director will have no voting privileges and the term of service will be one year. At that time the “ At Large ” Director will be re- appointed or dismissed. A member must be in good standing with Louisiana One Call System, Inc. for at least one (1) year before being eligible for a seat on the Board. Only those members within a particular member classification will be allowed to vote for Directors in that member classification. In the event of a tie vote, those member organizations involved in the tie will elect a Director by the drawing of lots. The Secretary/Treasurer will oversee this procedure. Any member organization which has contributed more than 5% of LOC ’ s total amount billed during the previous calendar year, except those members that are exempt under the Louisiana Underground Utilities and Facilities Damage Prevention Law, will be entitled to appoint one (1) Director to the Board, provided that member organization does not have a representative already on the Board. If a vacancy occurs for any reason, the Member Company for such departing Director will appoint a successor representative within thirty (30) days. If the Member Company does not wish to, or is not eligible to appoint a new representative, the Board of Directors will determine the disposition of the vacancy. The term of office of a Board Member will be two (2) years. The terms of office of the Board Members will alternate with one half of the terms expiring each year. In the case of a vacancy created by the resignation of an organization, the Board of Directors will determine the disposition of the vacancy. The Board of Directors will meet at the principal office of the Corporation or at such other place and at such times as the Board may desire. There will be a minimum of six (6) meetings annually. These meetings will be scheduled on a calendar of events and will be provided to the Board of Directors. A quorum for any meeting of the Board of Directors will be one more than half the number of Directors on the Board. No official Board Meeting of the Corporation will be held without a quorum. Each Director will have one vote for purpose of voting on all matters to come before any regular or special meeting of the Board. ”

23. According to Article VII, Section 5... “ Not less than three (3) months prior to the date of the annual meeting of the Corporation, the Chairman of the Board will appoint a Nominating Committee of at least three (3) Board members, each representing a variety of types of members (i.e., electric utility, water, telephone, gas distribution, etc.). The Nominating Committee will present a suggested slate of directors to be voted upon by the members of the Corporation at the annual meeting. ” The 2014 Nominating committee members include: Mr. Wayne Hendricks with Entergy, Mr. Charlie Williams with CenterPoint Energy, Mr. Henry Leger with Chevron Pipe Line, Mr. James Lass with Cleco, Mr. James Martarona with Lafayette Consolidated Government (LUS), and Mr. David Frey, Executive Director, Louisiana One Call System, Inc. You have been given one ballot for each attending principal member, affiliate member or political subdivision member. The principal members will vote for principal member seats and the affiliate members will vote for the affiliate member seat. Following is the slate of principal, and affiliate members whose names have been placed for nomination. If you have a yellow ballot, or Principal Member Ballot, please choose one (1) of the following for representation on the Louisiana One Call System, Inc. Board of Directors: listed in alphabetical order Mr. Sonny Vidrine*-Gulf South Pipeline Company LP *Representative currently serves on the Board NOTE… Mr. Gabe Hudson-AT&T and Mr. Mike Mancil-Atmos Energy *By virtue of the Louisiana One Call Bylaws, Mr. Gabe Hudson representing AT&T and Mr. Mike Mancil representing Atmos Energy each will hold a guaranteed principal seat through March 2016. Mr. Wayne Hendricks representing Entergy holds a third guaranteed principal seat; this term will end March, 2015. If you have an orange ballot, or Affiliate Member Ballot, please choose one (1) of the following companies for representation on the Louisiana One Call System, Inc. Board of Directors: listed in alphabetical order Mr. Charles Nelson-Colonial Pipeline Company* *Representative currently serves on the Board - PLEASE TURN IN YOUR BALLOTS TO SHIRLEY BROUSSARD DURING THE BREAK -

24. LOUISIANA ONE CALL SYSTEM, INC. 2014 ANNUAL MEETING BALLOT BOARD OF DIRECTORS PRINCIPAL BOARD SEATS Choose one (1) of the following for representation on the Louisiana One Call System, Inc. Board of Directors (One ballot per attending Principal Member Company): ___ Mr. Sonny Vidrine*-Gulf South Pipeline Company LP * Representative currently serves on the Board of Directors NOTE: By virtue of the Louisiana One Call System, Inc. By-laws Article VII Section 1, AT&T and Atmos Energy each secure a Principal Board Seat as an organization which has contributed more than 5% of the total operational expenses of the Center during the previous year. Beginning with this Annual Meeting, AT&T has appointed Mr. Gabe Hudson to be their representative on the Louisiana One Call System, Inc. Board of Directors and Atmos Energy has appointed Mr. Mike Mancil to be their representative on the Louisiana One Call System, Inc. Board of Directors. NOTE: These board seats are occupied for a two (2) year term.

25. LOUISIANA ONE CALL SYSTEM, INC. 2014 ANNUAL MEETING BALLOT BOARD OF DIRECTORS AFFILIATE BOARD SEAT Choose one (1) of the following for representation on the Louisiana One Call System, Inc. Board of Directors (One ballot per attending Affiliate Member Company): ___Charles Nelson-Colonial Pipeline Company* *Representative currently serves on the Board of Directors NOTE: This board seat will be occupied for a two (2) year term.

26. BREAK

27. PRESENTER MR. DWAYNE WALKER-CPA SILVIO, WALKER & ASSOCIATES LLC AUDIT PRESENTATION

28. PRESENTER MR. JAMES MARTARONA – BOARD MEMBER REPRESENTING LAFAYETTE CONSOLIDATED GOV’T ELECTION RESULTS

29. PRESENTER MEMBER INPUT ADJOURN MR. DAVID FREY - EXECUTIVE DIRECTOR LOUISIANA ONE CALL SYSTEM, INC.

30. ADJOURN