2. George Bernard Shaw

5.  Efficient communications provide only the information that is needed whereas effective communications ensure the timeliness and the format of the communications What is required, then ?

6. "The difference between the right word and the almost right word is the difference between lightning and the lightning bug.“

8.  No clear perception  Noise  Obstacles  Different Level of understanding

9.  The audience is shown a Photograph of a famous personality. The Lead needs to find out the name of the person by asking questions. The answers however should be ‘YES’ or ‘NO’

12.  N(N-1)/2