1. Information Processing

2.  Letters are used to communicate with people outside of your organization  They are more formal and more reliable than e-mail  They are more permanent than telephone conversations

3.  Date  Inside Address  Salutation  Body  Complementary Close  Signature Line  Reference Initials Spell Out in Full !! Address of the person you are writing to. Dear ___________ The letter itself Sincerely Your Signature YOUR initials as the person who typed the letter

4.  Everything is aligned on the left side  There are NO INDENTS !

5.  Margins are all set at 1” UNLESS you are printing on letterhead; then extra spacing must be allowed for the letterhead text/images  Punctuation can be open or closed  Open has no punctuation after the salutation and close  Closed has a colon “:” after the salutation and a comma “,” after the close

6. Dateline Inside Address Salutation Body Complementary Close Signature Line Reference Initials This sample has open punctuation

7. 1. Open Word 2. Change all margins to 1” 3. Enter down 6 times = 2” top margin 4. Type the dateline 5. Continue typing the letter in proper format following the proper spacing rules

8.  No form of punctuation after the Salutation and Complementary Close Dear Sincerely

9.  A colon is placed after the salutation Dear:  A comma is placed after the complementary close Sincerely,