1. http://esol.britishcouncil.org Cleaning: work orders ESOL Nexus

2. Work orders Introduction How do clients tell you what they want?

3. Work orders Activity 1 Match the cards to the questions

4. Work orders Activity 1 Check your answers

5. Work orders Activity 2 Can you match the question and answer cards?

6. Work orders Activity 2 Check your answers

7. Work orders Activity 3 Gentleman’s WC

8. Work orders Activity 3 Ladies’ WC

9. Work orders Activity 3 Lift

10. Work orders Activity 3 Waiting room

11. Work orders Activity 3 Boardroom

12. Work orders Activity 3 Exit

13. Work orders Activity 3 Car park

14. Work orders Activity 3 Cafeteria

15. Work orders Activity 3 Stairs

16. Work orders Activity 3 Reception

17. Work orders Activity 3 Reception

18. Work orders Activity 4 Can you find where these places are on your plan

19. Work orders Activity 5 How urgent do you think these jobs are?

20. Work orders Read the dialogue Practise your own dialogues in groups Activity 6