1. Exams ombuds service December 2015 WELCOME!

2. Contents of this information session Introduction: exam regulations and ombudsperson Exam schedule and exam results Retake exams Written and oral exams

3. Regulations on examinations Obliged to know: o Regulations on education and examinations Regulations on education and examinations o Rights and duties

4. Most important regulations on examinations Students must be able to prove their identity at the exam (art 46) ID/passport and/or student card Per academic year, students can take an exam on (part of) a course twice and no more than twice (art. 89)  So, if you decide not to take one of both chances without a serious reason, you lose this examination opportunity. If you had planned to take an exam, but are unable to do so (illness etc.), you are obliged to unenroll via your IER (art 50) The examiner cannot at the end of the (partial) examination announce the result to the student […]. (art 61) In case of an oral or partially oral exam the student should have at least twenty minutes of preparation time. (art 65) Exception for oral language proficiency exams!

5. Cheating or plagiarism More information? art. 86 and http://www.kuleuven.be/plagiarism/http://www.kuleuven.be/plagiarism/ Possible consequences: o Points deducted o No mark for the exam o No marks for any exam in that exam period o Exclusion from this university

6. Ombudsperson For international students: Uschi Corbeels Negotiates between the examiner and the student Helps students with problems regarding the exams Conflict with examiner Arranges a new exam when students are unable to take the exam on the planned date, but only in cases severe problems & if possible! Students are not allowed to go directly to their examiners if they have a problem  get in touch with your ombudsperson

7. Ombudsperson How to contact? ombudsdienst@arts.kuleuven.be - use your student e-mail - mention  ‘PECS’ or ‘ERASMUS’ + your programme  mention clearly the course number and the name of the examiner  your student number 0032 16 32 47 52 If you can’t reach the ombudsperson on this number / if you have an urgent question on Saturday: 0032 470 83 82 36 Office Lett. 01.07 (Erasmus Building)

8. Exam schedule Available under “KULoket”: https://webwsp.aps.kuleuven.be/irj/portal https://webwsp.aps.kuleuven.be/irj/portal You have to be available during the whole exam period Check the exam schedule every day and especially just before taking your exam Oral exams o 4 moments a day 9 a.m. - 11 a.m. - 2 p.m. - 4 p.m. o Be on time! If you are too late, you can lose your examination opportunity

9. Exam results Results o Available on KULoket  February 6th Questions? o You have the right to take a look at all documents pertaining to your exam. o Exam results are not subject to negotiation. o If you believe that your result has been awarded in error, you can contact the ombudsperson (asap!) to look at further possibilities. You have five days to file a complaint.

10. Marks Karel Joos, cultural differences, 2012-2013

11. Retake exams You are obliged to enroll for the third exam period (art. 46) via your IER + you have to answer the mail of Annelies Kindt or Nadine Kerstens about the retake exams + a distance retake exam is only allowed to students who took the first examination opportunity When? Before July 15th 2016 You will know the exam schedule at least two weeks before the start of the third session

12. Facility students If you need a special arrangement because of a (learning) disability, please get in touch with your ombudsman.

13. Written exams ±3 hours Be on time! Check in which auditorium / class room your exam will take place! Student card Watch Extra materials (dictionary, anthology, etc.) are checked by supervisor! Draft your answers to make sure your answer contains all the relevant information.

14. Oral exams Oral exam o Min. 20 minutes to prepare (except language proficiency) o Exam = dialogue with examiner o Articulation! o Dress smart o (Earplugs)

15. Content of your answer (written and oral exams) You DON’T have to prove that you worked hard (by showing all your knowledge) You have to show that you are able to answer the question, to relate topics  avoid giving superfluous information in your answer Answer the question!!  read the question carefully ‘why’ vs ‘how’ (reason vs way)

16. More information Intercultural University Topics and training programmes http://www.kuleuven.be/english/studentservices/studentservicesleuven Digital Counsellor http://www.kuleuven.be/studentenvoorzieningen/studyadvice/brochure/index.html

17. Student portal – under construction http://www.arts.kuleuven.be/home/studentenportaal/leuven/examens

18. Questions?