1. Manning & Training Conference 4-5 November 2009
The 10th Asia-Pacific
Manning & Training Conference
4-5 November 2009
Minerva R. Alfonso, Maritime Advisor INTERTANKO

2. International Association of Independent Tanker Owners
Membership
Over 250 shipping companies in membership representing ca. 80% of the independent oil tanker fleet and 85% of the chemical carrier fleet with strict membership criteria
300 + associate members in oil and chemical tanker related businesses
Offices in London, Oslo, Washington, Singapore, Brussels, Manila

3. ORGANISATION 15 issue-driven Committees & 5 Regional Panels
Associate Members Committee
Safety, Technical & Environmental Committee (ISTEC)
Bunker Sub-Committee
IT Committee
Annual General Meeting
Chemical Tanker Committee (CTC)
Offshore Tanker Committee
Council
Chemical Tanker Sub-Committee Americas
Short Sea Tanker Group
Executive Committee
Human Element Committee
Vetting Committee
Management Committee
Documentary Committee
Worldscale Committee
Environmental Committee
Shipowner Issues Sub-Committee
Q-Quest Sub-Committee
ASIAN REGIONAL PANEL
HELLENIC FORUM
LATIN AMERICAN PANEL
NORTH AMERICAN PANEL
15 issue-driven Committees
&
5 Regional Panels
Insurance & Legal Committee

4. INTERTANKO Services
INTERTANKO is the voice of the tanker industry - representing and promoting the interests of responsible oil and chemical tanker owners worldwide
provides its members with technical, operational, legal, documentary and other support services, information and advice

5. What is TOTS ?
TOTS is a core competency-based training system for tanker officers
Aims to raise the bar over and above the minimum acceptable standard
Voluntary
Ensure a tanker officer’s competency for shipboard operations on three different types of tankers, namely crude, product and chemical tankers

6. TOTS Industry Standard
TOTS is approved as a Professional Standard by:
The Nautical Institute.
The Institute of Marine Engineering Science & Technology.
TOTS - Seatrade Winners 2009
“Investment in People”

7. Why is TOTS needed? Oil Company Officer Matrix Systems
Shortage of Experienced Officers
Increasing Incidents
Officer Training Requirements / Continuous Improvement (TMSA 2)
Human Element Factors

8. Record of Oil Spills (1970 – 2005)
Why is TOTS needed?
Record of Oil Spills (1970 – 2005)
Source: ITOPF. Number of spills above 700 tonnes. 8

9. Why is TOTS needed? Tanker Incident Trends (1978 – 2008)
Lloyds Casualty Data
Increasing incidents:
1/2001-1/2008.

10. Why is TOTS needed? The Inter-Industry Group consists of: INTERTANKO
International Chamber of Shipping (ICS)
Oil Companies’ International Marine Forum (OCIMF)
European Chemical Industry Council (CEFIC)
International Association of Classification Societies (IACS),
The International Group of P&I Clubs (IG)
International Parcel Tankers Association (IPTA). 10

11. Why is TOTS needed? IIG Conclusions
The primary cause of these incidents could be attributed to the
failure of the crew to follow procedures. 11

12. Why is TOTS needed? Human Element Issues
Shortage of qualified seafarers
“Poaching”
Faster promotions = outstripping the development time needed to train seafarers
the development of enhanced compliance cultures
The IMO Secretary-General quoted statistics suggesting that some 80 per cent of accidents are attributable in some way to human error

13. Why is TOTS needed? Continuous Improvement
TMSA 2
“To be effective, a management system needs to be much more than just procedures. The Company Leadership/Management should define the company’s values and aspirations and detail how the company intends to achieve the objectives of their stated policies. Management must also provide adequate resources to ensure that the vessels are properly managed, crewed, operated and maintained by well-trained, competent personnel”.

14. Human Element
Human Element aspects addressed in TOTS via Crew Resource Management (CRM):
Situational awareness
Planning & Decision making
Communications
Teamwork
Emotional climate
Stress
Managing Stress
Commercial Organisational Pressures & Morale
Fatigue
Civil Aviation Authority Management Training Guidance for flight crew CRM Instructors and Examiners

15. The TOTS Objectives Provide a coordinated response by INTERTANKO
Provide comfort to Oil/Cos via a structured controlled process;
Enhance competency based training;
Provide verification of understanding;

16. The TOTS Objectives
Ensure compliance with today’s rules & regulations.
“Ease compliance” with Officer Matrix Requirements.
Ensure that the team onboard will operate the tanker environmentally aware & safe.

17. Human Element in Shipping Committee
TOTS Project Partners
Vetting Committee
Human Element in Shipping Committee
TOTS Working Group
AET Ship Management (Singapore) Ltd
Interorient Marine Services
Minerva Marine Inc.
Broere Shipping BV
Brostrom Tankers SAS
MOL Tankship Management (Europe) Ltd
Anglo Eastern Ship Management Ltd
Teekay Shipping (Canada) Ltd

18. TOTS Project Partners Warsash Maritime Academy
Simulator Training/Verification
Malaysian Maritime Academy
Engineering Skills/Modules
MARLINS
CBA Verification

19. TOTS contains Four Elements
Overview of TOTS
TOTS contains Four Elements
TOTS: Training Record Books:
Time in Rank
Time in Company
2. TOTS: Computer Based Assessment (CBA)
3. TOTS: Company Verification (CBA)
Time with Company
4. TOTS: Ship Specific Practical Simulator Verification/Training
Tanker Type Specific Time in Rank
TMSA Part 3, 6, Stage 4
TMSA Part 3, 3, Stage 4, TMSA Part 3, 3A, Stage 2 & 3:
TMSA Part 3, 5, Stage 3: TMSA Part 3, 11, Stage 1

20. TOTS contains Four Elements
Overview of TOTS
TOTS contains Four Elements
TOTS: Training Record Books:
Time in Rank
Time in Company
2. TOTS: Computer Based Assessment (CBA)
3. TOTS: Company Verification (CBA)
Time with Company
4. TOTS: Ship Specific Practical Simulator Verification/Training
Tanker Type Specific Time in Rank
TMSA Part 3, 6, Stage 4
TMSA Part 3, 3, Stage 4, TMSA Part 3, 3A, Stage 2 & 3:
TMSA Part 3, 5, Stage 3: TMSA Part 3, 11, Stage 1

21. 3 x “Time in Rank” Training Record Books
TOTS : Time in Rank
3 x “Time in Rank” Training Record Books
1A: Command Module (Master and Chief Officer)
A.1 Ship Handling & Characteristics
A.2 Pilotage
A.3 Mooring Equipment & Operations
A.4 Passage Planning/Navigation
A.5 Navigating in Restricted Visibility
A.6 Heavy Weather Navigation
A.7 Emergencies, Drills & Fire Fighting Equipment
A.8 Ship/Shore Interface
A.9 Ship to Ship Transfer
A.10 Helicopter Operations
A.11 Pollution Prevention & Environmental Protection
B.1 General Tanker Section
B.2.1 Flammability Composition Diagram
B.3 Fixed & Portable Gas Detections Systems
B.4 Enclosed Spaces/Tank Atmosphere Evaluation
B.5 Familiarisation prior Cargo Operations
B.6 Cargo Information Personnel Safety – Health
C. CHEMICAL TANKERS
D. PRODUCT TANKERS
E. CRUDE OIL TANKERS

22. 1. TOTS : Time in Rank 1B: Senior Engineering Officers
A.1 Engine Room Operations during manoeuvring
A.2 Engine Room Operations during special circumstances
A.3 Watchkeeping in the Engine Room
A.4 Operation, monitoring and trouble shooting machinery
A.5 Electrical, Electronic and Control Operations
A.6 Maintenance and Repair
A.7 Control of operations and Care of personnel onboard
B.1 Management of the Engineering Department
C. EMERGENCIES, DRILLS & FIRE FIGHTING EQUIPMENT
C.1 Emergencies, Drills & Fire Fighting Equipment.
D. POLLUTION & ENVIRONMENT PROTECTION
D.1 Pollution & Environment Protection
E. GENERAL TANKER SECTION
E.1 General Tanker Section
F. FLAMMABILITY COMPOSITION DIAGRAM
F.1 The Flammability Diagram (Ref: ISGOTT 5th Edition)
G. FIXED & PORTABLE GAS DETECTION SYSTEMS
G.1 Fixed and Portable Gas Detection systems
G.2 Enclosed Spaces/Tank Atmosphere Evaluation
H. FAMILIARISATION PRIOR CARGO OPERATIONS
H.1 Familiarisation prior cargo operations
H.2 Cargo Information-Requirements-Precautions-Personnel Safety-Health Data

23. 1. TOTS Voluntary: Time in Rank
1C: Junior Officer Tanker Module (Deck & Engine)
A. GENERAL SHIPBOARD OPERATIONS (DECK)
A.1 Ship Handling & Characteristics (Deck)
A.2 Pilotage (Deck)
A.3 Mooring Equipment & Operations (Deck)
A.4 Emergencies, Drills & Fire Fighting Equipment
A.5 Pollution Prevention & Environmental Protection
B. NAVIGATION (DECK)
B.1 Passage Planning/Navigation/Chart Correction
B.2 Navigating in Restricted Visibility (Deck)
B.3 Heavy Weather & Ice Navigation (Deck)
C. GENERAL TANKER SECTION
C.2.1 Flammability Composition Diagram
C.3 Fixed & Portable Gas Detections Systems
C.4 Enclosed Spaces/Tank Atmosphere Evaluation
C.5 Familiarisation Prior Cargo Operations (Deck)
C.6 Cargo Information-Precautions-Personnel Safety
D. CHEMICAL TANKER SUPPLEMENT
E. PRODUCT TANKER SUPPLEMENT
F. CRUDE OIL TANKER SUPPLEMENT
G. GENERAL SHIPBOARD OPERATIONS
G.1 Engine room operations during Manoeuvring
G.2 Watchkeeping in the Engine Room (Engine)
G.3 Operation, monitoring troubleshooting Machinery
G.4 Maintenance and Repair
G.5 Control of Operations and Care of Persons
H.1 Management of the Engineering Department
I. POLLUTION & ENVIRONMENT PROTECTION

24. (TOTS Provides template, “BUT” Companies to make company specific)
1. TOTS: Time in Company
1D: Generic Record Book Module
(TOTS Provides template, “BUT” Companies to make company specific)
1D “Template” Training Book includes guidance on:
Company operating systems
ISM Procedures.
Company Security Requirements
Occupational Health & Safety

25. TOTS contains Four Elements
Overview of TOTS
TOTS contains Four Elements
TOTS: Training Record Books:
Time in Rank
Time in Company
2. TOTS: Computer Based Assessment (CBA)
3. TOTS: Company Verification (CBA)
Time with Company
4. TOTS: Ship Specific Practical Simulator Verification/Training
Tanker Type Specific Time in Rank
TMSA Part 3, 6, Stage 4
TMSA Part 3, 3, Stage 4, TMSA Part 3, 3A, Stage 2 & 3:
TMSA Part 3, 5, Stage 3: TMSA Part 3, 11, Stage 1

26. TOTS Time in Rank Certification Follows The Candidate
2. TOTS: CBA - Time in Rank
CBA (CD-ROM) to verify candidates understanding of “Time in Rank” tasks
CBA = c.2000 Questions: Total Dataset
18-20 CBA assessments each Record book
TOTS Time in Rank Certification Follows The Candidate
1x CBA CD-ROM (2A) with each Record book:
section assessment
1 x CBA CD-ROM (2B) held by Company, taken under exam conditions

27. TOTS contains Four Elements
Overview of TOTS
TOTS contains Four Elements
TOTS: Training Record Books:
Time in Rank
Time in Company
2. TOTS: Computer Based Assessment (CBA)
3. TOTS: Company Verification (CBA)
Time with Company
4. TOTS: Ship Specific Practical Simulator Verification/Training
Tanker Type Specific Time in Rank
TMSA Part 3, 6, Stage 4
TMSA Part 3, 3, Stage 4, TMSA Part 3, 3A, Stage 2 & 3:
TMSA Part 3, 5, Stage 3: TMSA Part 3, 11, Stage 1

28. 3. TOTS: CBA - Time with Company
CBA based company verification process to verify candidates understanding of “Time with Company”
Tailor made Company Specific
Officer Changes Company- Must Re-Train for Time in Company

29. TOTS contains Four Elements
Overview of TOTS
TOTS contains Four Elements
TOTS: Training Record Books:
Time in Rank
Time in Company
2. TOTS: Computer Based Assessment (CBA)
3. TOTS: Company Verification (CBA)
Time with Company
4. TOTS: Ship Specific Practical Simulator Verification/Training
Tanker Type Specific Time in Rank
TMSA Part 3, 6, Stage 4
TMSA Part 3, 3, Stage 4, TMSA Part 3, 3A, Stage 2 & 3:
TMSA Part 3, 5, Stage 3: TMSA Part 3, 11, Stage 1

30. 4. Ship Specific Practical Simulator Verification/Training
Simulator courses designed to meet TOTS standard.
Can be run by any externally accredited Maritime Training Centre
Trains & Verifies tanker type knowledge in three areas
Crude Oil Module
Product Module
Chemical Module

31. 4. Ship Specific Practical Simulator Verification/Training
6 x TOTS Specific Model simulator courses
4C Product Tanker Simulator Training Model Course
4D Product Tanker Simulator Verification Model Course
4E Crude Oil Tanker Simulator Training Model Course
4F Crude Oil Tanker Simulator Verification Model Course
4A Chemical Simulator Training
Model Course
4B Chemical Simulator Verification Model Course

32. CBA Training of General
TOTS Pictogram
INTERTANKO – Tanker Officer Training Standards (TOTS)
STCW
1-4 = TOTS 1 2 3 4
Entry Level Core Competency Statutory Training STCW Reg V/1 1.2
Statutory Training STCW Reg V/1 2.2
TOTS: Company Based
Rank/Ship Specific
Time in Rank (Tanker)
Time in Rank (General)
Time in Company
TMSA Part 3, 3, Stage 4
TMSA Part 3, 3A, Stage 2 & 3
TMSA Part 3, 5, Stage 3
TMSA Part 3, 11, Stage 1
Computer Based Assessment
Time in Rank General
Company Verification of
Time with Company
Simulator Training &
Verification (Cargo)
Time in Rank, Tanker Type Specific
Modules 4A, B, C, D, E, & F
TMSA Part 3, 6, Stage 4
Statutory
Requirement
(Voluntary TOTS)
Company Training Record Book
(Voluntary TOTS) CBA
Time in Rank
Company Verification
(Voluntary TOTS) Shore Based
Simulator Verification & Training
IMO Tanker
Endorsement
Petroleum
Familiarisation
Model Course 1.01
Chemical
(Module 1A)
Command Tanker Module
Master & Chief Officer
(Module 1B)
Senior Engineering Officers
(Module 1C)
Junior Deck/Engineering
Officers
(Module 1D)
All Officers
CBA Training of General
Elements & General
Tanker Sections
Shore Based
Company Assessment of
Module 4B Chemical Simulator Verification
Module 4D Product Simulator Verification
Module 4F Crude Simulator Verification
(Not: Applicable to Engineer Officers)
Module 4A Chemical Simulator Training
Module 4C Product Simulator Training
Module 4E Crude Simulator Training

33. In the Seagull “Training Administrator”
“E-TOTS” Licensing
In response to many of Seagulls customers and INTERTANKO members requesting an alternative to paper versions of TOTS:
Seagull and INTERTANKO have negotiated a non exclusive agreement to TOTS in E-Format
In the Seagull “Training Administrator”
E-TOTS provides a simple tool to administer and monitor Officer progress remotely and allow more companies to adopt the initiative with minimal extra workload.
E-TOTS Launched April 2009

34. TOTS Implementation
“IF” the owners wishes IACS members can undertake TOTS audits:
Tanker Companies
Against the TOTS standard, to verify that a tanker owners or managers own company "tanker officer competence training system" either:
complies fully with the various elements of the TOTS standard elements;
or to undertake a gap analysis of that companies "tanker officer competency training system" against the various elements the TOTS standard elements;
Training Centres
To undertake external audits, with a view to verifying that any Maritime Training Centres, Academies or Universities who furnish TOTS simulator courses meet the TOTS simulator model course standards for TOTS.
(The permission granted by INTERTANKO is "not" exclusive and these permissions are a minimum, to allow third parties to undertake this work if they wish).

35. TOTS Acceptability Q: How many have implemented TOTS?
A: “Our current estimate is that 40% of our members have either implemented TOTS or equivalent OR are in the process of implementing TOTS or an equivalent”
Q: Will the oil companies accept TOTS?
A "If robustly implemented and on a case by case basis we are aware that some of our members have had positive results"

36. Poseidon Challenge: striving towards zero fatalities, zero pollution, zero detentions