1. Practice Management Tim Ricks, ADO June 6, 2013

2. How this will work  Interactive discussion  What have been your experiences?  What are some tidbits of wisdom you can pass on?  How can we help you?

3. What are some of the keys to successfully managing a public health practice?

4. Common Challenges  Access  Third party revenue  Budget  Staffing  Administrative time

5. Common Challenges  Patient compliance  HR process  External requirements, reporting  Retention of staff  Data management

6. Administrator Vision  Strategic planning  Clinic-based and community-based balance  Levels of care and access  Recruitment/Retention  Continuous quality improvement