1. with Mike Napthine Top Safety Tips

2. Bluffers Guide to 10.2

3. Why upgrade? Bug fixes Performance upgrades New features Keeping pace with other systems Regular updates easier to manage Avoid being forced into an emergency upgrade 8.4.1 moves out of support this year You’ve paid for it as part of your support

4. 10.2 New features All 64bit architecture (including Metrics) Support for Chrome & Safari (run time) New Dynamic Cubes Source Tabbed Workspace, Freeze Panes Studio renamed (again)

5. 10.2 Welcome page

6. Studio names 10.210.1 / 10.1.18.41 WorkspaceInsightGo Dashboard Workspace on the web Workspace AdvancedInsight AdvancedReport Studio (express) Author Business reports InsightIBM Cognos Insight Workspace on my computer Query Studio Query my Data Analyst Studio Analyse my Data Report Studio Report Studio (full) Author Advanced reports

7. 10.2 Environment changes Integrates with TM1 10.1 & Cognos Planning 10.1 SQL 2012 added NTLM, Oracle 9, Server 2003 & SQL 2000 dropped Check “Cognos 10.2 Support Environments”

8. Who can use 10.2 facilities? 10.2Recommended License Other Licenses WorkspaceEnhanced ConsumerAll Higher Licences Workspace AdvancedAdvanced Business AuthorProfessional Author InsightAdvanced Business Author Professional Author IBM Cognos Insight Query StudioAdvanced Business Author Professional Author Business Author Analyst StudioAdvanced Business AuthorBusiness Analyst Report StudioBI ProfessionalProfessional Author Metrics StudioBI ProfessionalBusiness Manager TransformerBI Professional Event StudioBI Professional SDKSDK User (only) Framework ManagerAdministrator (only) Administer ContentAdministrator

9. 10.2 OLAP offerings Technology Ease of use CostBits Ware- house DynamicPerformanceIntegration OOR (DMR)  As Source RequiredYes  Dynamic Cubes  As Source RequiredYes  Transformer  32 No  TM1 £64 Yes 

10. Using 64 bit mode - dispatchers You will need a 32bit dispatcher as well for 32 bit data sources e.g. Powerplay

11. Using 64 bit mode - connections Don’t forget to copy the JAR files to the Cognos Lib directory!

12. That’s 10.2 bluffed!

13. Threats to BI stability & how to neutralise them

14. Threats Infrastructure failure Environmental change / Upgrades New business requirements Users (high usage, poor usage)

15. Users / Performance Cognos Audit – Records every report / query – Execution time & outcome – Easy to setup (no XML required) – Results in Cognos

16. Quote from Rob Lightbody, AGBarr From my point of view in IT, I was faced with "the system is slow today can you do something about it?" coming at me from both my bosses and from the business. However all the basic checks of servers etc. showed everything was fine. The audit package reports gave me the ammunition I needed to do something about it, to the extent now that there are no complaints about performance. Barrachd did some fixes, and we started doing targeted training here aimed at the people with the slow reports. Now we know that everybody else is getting their reports quickly, we can target users with the slow reports.

17. Example reports (courtesy AGBarr)..\load balance.pdf..\performance trend.pdf..\performance by time of day.pdf..\report execution times.pdf

18. Users - accidents Cognos backup – No IT involvement – Allows selective restore – Can go back to any point in time

19. Example backup strategy

20. Example restore strategy

21. Upgrade & change continuity Separate development & UAT environments Change control process Version management Impact assessment Regression testing

22. Impact assessment From Framework Manager Using the ‘DRU’

26. Example search specification

27. Traversing: /content/folder[@name='Packages']/package[@name='Orders']... Performing transformations on (report): Orders Test Report Performing transformations on (report): Quantity Report Traversing: /content/folder[@name='Packages']/package[@name='Orders Cube']... Performing transformations on (analysis): Location Report Example Performing transformations on (report): Orders Cube Test Report Traversing: /content/folder[@name='Packages']/package[@name='Orders Cube Builder']... Traversing: /content/folder[@name='Packages']/package[@name='Orders DW Cube']... Performing transformations on (report): London Report Transform (success): Example Cube Reference 3.15 Traversing: /content/folder[@name='Packages']/package[@name='Training TM1']... Traversing: /content/folder[@name='Planes']...

28. Regression testing Using Lifecycle manager Using a Cognos job

31. Example changes log

32. Example version control

33. Resilient infrastructure Warehouse 1 Source Systems Warehouse 2 Cognos 1 Cognos 2 Load Balancer Content Store Cubes Mirror / Grid

34. Your scores 2 points for performance management (Cognos audit) 2 points for regression testing (lifecycle) 1 point for selective restore 2 points for infrastructure resilience - only if tested 1 point for backup – only if checked daily 1 point for backup – only if tested a restore within year 1 point for configuration properly documented 1 point for change management process 1 point for a change request system 1 point for change logging / version control 1 point for change impact assessment

35. Any Questions?