1. New Approaches for Interlibrary Loan Operations in Turkey; KITS (Interlibrary Loan Tracking System) Ertugrul Cimen (Kadir Has University) Ayhan Tuglu (Bahcesehir University) Mehmet Manyas (Sabanci University) Sema Celikbas (Istanbul Technical University) Zeki Celikbas (Istanbul Technical University)

2. 1. ANKOS (Anatolian University Libraries Consortium) 2. ANKOS Collaboration Research Group 3. KITS; Interlibrary Loan Tracking System 4. Statistics of KITS New Approaches for Interlibrary Loan Operations in Turkey; KITS (Interlibrary Loan Tracking System) 1/8/2016 IFLA World Library and Information Congress, Milan, 23 - 27 August 2009 5. Conclusion – Problems, Suggestions and Future Outlook Agenda

3. 1/8/2016 IFLA World Library and Information Congress, Milan, 23 - 27 August 2009 New Approaches for Interlibrary Loan Operations in Turkey; KITS (Interlibrary Loan Tracking System) 1. ANKOS (Anatolian University Libraries Consortium)  Established in 2000  102 members  63 Databases (...... Agreements)  6 Steering Committee Members  6 Working Groups, 1 Research Group  24 Liaisons  Economic online access to knowledge, professional communication, provide a forum  Economic online access to knowledge, professional communication, provide a forum

4. 1/8/2016 IFLA World Library and Information Congress, Milan, 23 - 27 August 2009 2. ANKOS Collaboration Research Group New Approaches for Interlibrary Loan Operations in Turkey; KITS (Interlibrary Loan Tracking System)  Founded 2006  5 members from 4 different institutions Staff Exchange Program National Resource Sharing Guideline KITS (Interlibrary Loan Tracking System)  Subjects Focused

5. 1/8/2016 IFLA World Library and Information Congress, Milan, 23 - 27 August 2009 3. KITS; Interlibrary Loan Tracking System New Approaches for Interlibrary Loan Operations in Turkey; KITS (Interlibrary Loan Tracking System)  General Characteristics of KITS On-line filing system Request monitoring screens for books and articles Detailed statistics for book/article requests Manual and/or copy-paste entry option for the MARC records of book requests Ability to add special notes in any stage of the request, and if necessary, to send e-mails to librarian’s mailboxes Possibility to send detailed information about the requests to the requester users, when needed

6. All the ILL operations and processes will be centralised Standardisation of ILL procedures in Turkey Getting detailed statistics on a national basis Production of data for the Libraries’ acquisition policies New Approaches for Interlibrary Loan Operations in Turkey; KITS (Interlibrary Loan Tracking System) 1/8/2016 IFLA World Library and Information Congress, Milan, 23 - 27 August 2009 The outcomes of the KITS system 3. KITS; Interlibrary Loan Tracking System

7. Data model of KITSKITS Workflow 1/8/2016 IFLA World Library and Information Congress, Milan, 23 - 27 August 2009 3. KITS; Interlibrary Loan Tracking System New Approaches for Interlibrary Loan Operations in Turkey; KITS (Interlibrary Loan Tracking System)

8. Before KITS –Print Forms Fax Post e-mail Phone call –No centralisation –No standardisation After KITS –On-line communication –No Print forms –Centralisation –Standardisation –Getting detailed statistics –Easy usage –Time saving –High performance –Service quality 1/8/2016 IFLA World Library and Information Congress, Milan, 23 - 27 August 2009 New Approaches for Interlibrary Loan Operations in Turkey; KITS (Interlibrary Loan Tracking System) 3. KITS; Interlibrary Loan Tracking System

9. 1/8/2016 IFLA World Library and Information Congress, Milan, 23 - 27 August 2009 3. KITS; Interlibrary Loan Tracking System New Approaches for Interlibrary Loan Operations in Turkey; KITS (Interlibrary Loan Tracking System) Current State of KITS, Distribution of Members over Turkey

10. 1/8/2016 IFLA World Library and Information Congress, Milan, 23 - 27 August 2009 New Approaches for Interlibrary Loan Operations in Turkey; KITS (Interlibrary Loan Tracking System) 4. Statistics of KITS Number of KITS Members Categories of KITS Members Daily, Weekly and Monthly Opreations Total Requests, Requests Met, and Requests not Met Request and Loan Statistics (Top requesters and lenders) Net Lenders Service Time for Requests Number of Requested Materials Type

11. 1/8/2016 IFLA World Library and Information Congress, Milan, 23 - 27 August 2009 New Approaches for Interlibrary Loan Operations in Turkey; KITS (Interlibrary Loan Tracking System) Figure 1.KITS Members 4. Statistics of KITS Figure 2. Categories of KITS Member Libraries

12. 1/8/2016 IFLA World Library and Information Congress, Milan, 23 - 27 August 2009 New Approaches for Interlibrary Loan Operations in Turkey; KITS (Interlibrary Loan Tracking System) Figure 3. Number of KITS MembersFigure 4. Number of Monthly Operations in KITS 4. Statistics of KITS

13. 1/8/2016 IFLA World Library and Information Congress, Milan, 23 - 27 August 2009 New Approaches for Interlibrary Loan Operations in Turkey; KITS (Interlibrary Loan Tracking System) 4. Statistics of KITS Figure 5. Total Operations

14. 1/8/2016 IFLA World Library and Information Congress, Milan, 23 - 27 August 2009 New Approaches for Interlibrary Loan Operations in Turkey; KITS (Interlibrary Loan Tracking System) 4. Statistics of KITS Figure 6. Top 10 Requester Libraries Figure 7. Top 10 Lender Libraries

15. 1/8/2016 IFLA World Library and Information Congress, Milan, 23 - 27 August 2009 New Approaches for Interlibrary Loan Operations in Turkey; KITS (Interlibrary Loan Tracking System) Figure 8. Net Lending of Member Institutions 4. Statistics of KITS Figure 9. Turnaround Time

16. 1/8/2016 IFLA World Library and Information Congress, Milan, 23 - 27 August 2009 New Approaches for Interlibrary Loan Operations in Turkey; KITS (Interlibrary Loan Tracking System) 5. Conclusion – Problems, Suggestions and Future Outlook KITS is being developed by a group of dedicated volunteers that have started their journey for team work, instead of individual efforts, Use of KITS by 75 member institutions during the pilot application, has given great pleasure to the developers, The ideal goal is to carry out interlibrary resource sharing operations through the national union catalog, Some of the key institutions among the main suppliers (that also have an important place for their collection among the libraries in Turkey) did not participate to the KITS KITS application has achieved the abovementioned goals considerably: Processes are recorded, Service quality has been improved A standard application has been implemented Some of the KITS members have carried out their first ILL operation over the KITS platform, The KITS project continues on national level by the participation of new members after the pilot application was completed on April the 30 th, 2009,

17. 1/8/2016 IFLA World Library and Information Congress, Milan, 23 - 27 August 2009 New Approaches for Interlibrary Loan Operations in Turkey; KITS (Interlibrary Loan Tracking System) 5. Conclusion – Problems, Suggestions and Future Outlook Use of KITS by all university libraries in Turkey Permanency of KITS Support for union catalog International collaboration National conference for dissemination and evaluation Filing an application for a Turkish standard (TSE, Institute for Turkish Standards) User feedback and suggestions for improvement Agreement with Shipment Companies

18. Ertugrul Cimen (Kadir Has University) Ayhan Tuglu (Bahcesehir University) Mehmet Manyas (Sabanci University) Sema Celikbas (Istanbul Technical University) Zeki Celikbas (Istanbul Technical University) 1/8/2016 IFLA World Library and Information Congress, Milan, 23 - 27 August 2009