1. The DMN Process – –DMN (Defective Material Notification) – –A Web based replacement for the current MRR process. Supply Web the new frontier

2. Supply Web the new frontier Step 1 – Notification of an Issue Notification of a Nonconformance:  E-Mail Alerts - Supplier

3. Sign on to Application – Via internet browser : http://supplier.alpsautomotive.biz/supplyWeb/account/login Supply Web the new frontier Step 1 – Accessing the Web Page User ID (Supplier) Password Language Login

4. Supply Web the new frontier Step 1 - Review DMN Information Notification of a Nonconformance:  EMC Alert Page - Supplier Click on Defective Materials to expand drop down Click on View DMNs Click on Continue Details: Pencil – Action is necessary Glasses – Can be viewed only – Waiting ALPS acceptance of previous response Status Box: Colors show action is required Check Shows Action was completed Explanation of colors and checks Click on the Pencil of DMN you wish to open

5. Go to Action Information Tab – To review attachments/pictures describing the Nonconformance found. Review information Tab By Tab – DispositionReview information Tab By Tab – Problem DescriptionReview information Tab By Tab – Header Information Supply Web the new frontier Step 1 – Immediate Response Review information Tab By Tab Once the DMN response is started it must be completed and the updated before the supplier leaves the system or the DMN response information will be lost and need to be re-entered. Click on Attachment you wish to open and review information Name of Contact Person responsible for resolution of this DMN. Contact number of person responsible for resolution of this DMN. Today’s date – Or the date that the contact person authorizes containment of suspect material Authorization to begin immediate containment of suspect material. (i.e. Sorting on line, Sorting or Rework off line to immediately support current production, Etc. Go to Supplier Information Tab and complete Once the DMN response is started it must be completed and the updated before the supplier leaves the system or the DMN response information will be lost and need to be re-entered. Click the Save button to update the DNM with this Authorization. (This needs to be completed within the 2 hour window for initial response.)

6. Select – Action Information Supply Web the new frontier Step 2 – Containment Is Containment Required: YES – DMN must be returned (Updated) by the date due. NO – No Action is required Is Corrective Action Required: YES – DMN must be returned (Updated) by the date due. NO – No Action is required Detail the Containment Action: Protect the Production Line Contain Inventory (By Lot – By P/N – complete inventory) Contain Material in Transit (if necessary) Contain Material in supplier’s facility (if necessary) Attachments: Details of containment actions should be attached for SQE review. Immediate containment of current production Containment process for existing inventories (100% sort, sort by AQL, return and replace, etc.) Containment for material is transit (time of arrival, containment process) Containment for supplier inventory Method of identification and receiving date for CERTIFIED MATERIAL Date Containment Action begins: Click to attach files or pictures Confirm the file / picture name is attached Select Action Information Delete: Check box of file to delete Click Delete File Review Information to ensure accuracy and completeness Click UPDATE when ready to submit response Once the DMN response is started it must be completed and the updated before the supplier leaves the system or the DMN response information will be lost and need to be re-entered.

7. Supply Web the new frontier Step 3 – Notification Notification of an Update:  E-Mail Alerts – SQE – ALAI - ALCOM  E-Mail Alerts – Supplier

8. Supply Web the new frontier Step 3 – Containment Response (SQE) Once the DMN response is started it must be completed and the updated before the SQE leaves the system or the information from the DMN response will be lost and need to be re-entered. Click on Pencil Remove the check from the box Go to - Action Information Review Containment Actions Review any attachments indicated in the action line Accept or Reject Add comments or reasons that identify concerns, improvements needed, or reason for Rejection When all actions are complete Update If there is additional pictures, files or other information it can be attached now. Once the DMN response is started it must be completed and the updated before the SQE leaves the system or the information will be lost and need to be re-entered.

9. Supply Web the new frontier Step 4 – Notification Notification of an Update:  E-Mail Alerts – Supplier  E-Mail Alerts – ALAI - ALCOM

10. Supply Web the new frontier Step 4 – Corrective Action User ID (Supplier) Password Language Login

11. Supply Web the new frontier Step 4 – Corrective Action Is Corrective Action Required: YES – DMN must be returned (Updated) by the date due. NO – No Action is required Detail the Corrective Action: Process - Manufacturing Improvements Improvements to Escape Control Attachments: Details of the Corrective action and Root Cause should be attached for SQE review. Define the Root Cause for the failure: Process – What failed Manufacturing System Escape – What failed Quality System Date of Corrective Action: Date for the first shipment of corrected material: Click to attach files or pictures Delete: Check box of file to delete Click Delete File Confirm the file / picture name is attached Review Information to ensure accuracy and completeness Click UPDATE when ready to submit response Once the DMN response is started it must be completed and the updated before the supplier leaves the system or the DMN response information will be lost and need to be re-entered.

12. Supply Web the new frontier Step 5 – Notification Notification of an Update:  E-Mail Alerts – SQE – ALAI - ALCOM  E-Mail Alerts – Supplier

13. Supply Web the new frontier Step 5 – Closing a DMN (SQE) User ID (SQE) Password Language Login

14. Supply Web the new frontier Step 5 - Closing a DMN (SQE) Once the DMN response is started it must be completed and the updated before the SQE leaves the system or the information from the DMN response will be lost and need to be re-entered. Click on Pencil Review Corrective Actions Review any attachments indicated in the action line Accept or Reject Review Root Cause Add comments or reasons that identify concerns, improvements needed, or reason for Rejection If there is additional pictures, files or other information it can be attached now. Once the DMN response is started it must be completed and the updated before the SQE leaves the system or the information will be lost and need to be re-entered. When all actions are complete Update Confirm Update Closed DMN’s will no longer show this Open DMN Tab Click on Closed DMN’s All Closed DMN’s will appear in this Tab Once a DMN is closed and appears in this file Accounting will receive notification that there is a charge back that needs to be taken. The attached information in this document will be the documentation needed for that charge back. Initial DMN – Notification of Administrative charge back Cost / Recovery DMN – Notification and documentation to support: – – Sorting – Rework – – Line down – – Returned material Material Return or ScrapMaterial Return or Scrap – –Material will be removed from the RMQ and returned or scrapped based on the Supplier’s directions