1. Sirkku Lyytinen Merja Tolonen Jussi Widlewski BP Amoco Finland Team 8: Training

2. Outline Training and Development Objectives Needs assessment Benefits of Orientation program Training Schedule Orientation –Phase 1 –Phase 2 Training Methods used Skills needed at different levels Training in Finland Future Expansion Future Training

3. Training and Development Objectives Vital to success of BPAmoco Finland Establish corporate culture –BPAmoco Corporation (maintain) –BPAmoco Finland (create) Develop team spirit and internal communication –corporation and BPAmoco Finland –different regions and facilities –management levels

4. Training & Development Objectives Environment differences –Maintain TQM (customer satisfaction) –technological differences (CBT) Cross cultural training –US expatriates –Russian and Baltics

5. Needs assessment Task analysis Person analysis –which individuals require training Organizational analysis –environment, strategy, resources

6. Training Schedule Orientation Period in Chicago Establish training center in Finland Cooperation with Finnish Consulting firm On-the-job training in Finland, Russia, and Baltic Keep low cost level!

7. Increased productivity commitment to the organization lower turnover  lower cost improve employee moral facilitation of learning Benefits of Orientation program

8. Orientation: Phase 1 CEO and HR –orientation in Chicago ( 2 weeks) presentation of organizations policies, and benefits general guideline of daily work routine for external HR corporate culture teaching –values, operations, products, and services

9. Orientation Phase 2 Vice Presidents and Country managers –orientation in Chicago ( three weeks) –similar information package as external HR Regional Managers –Orientation in Chicago (three weeks)

10. Training Methods used On the job –Job rotation –Staff Meeting –Coaching –Mentoring –Understudy assignements –CBT –Internet Instruction Off the job –Role Play –Case Study –Seminars –Voluntary education

11. Skills needed at different levels

12. Training in Finland CEO, VP, HR

13. Training in Finland cont. Job rotation, Internet Instruction, Seminars Lectures

14. Training in Finland cont.

15. Future Expansion Russia & Baltics Cooperation with Finnish and Russian training Consultants –Fintra –ELC Finland (European Logistics Consultant ) –Business Link Consulting, St. Petersburg Internship program –5 months period –University screening in Moscow

16. Future Training Continues development program  satisfaction guaranteed  career development Planned career progression