1. PROCESS RECORDING Submission information-the process recording is an important element in the Professional Practice module – Sem 2 What is a process recording? Permission / confidentiality issues Questions and support opportunities

2. Why a Communication Report? Opportunity to apply theory to practice Encourage reflection Raise self awareness Improve individual interpersonal skills Increase patient satisfaction Promote therapeutic communication

3. Key Components Select a patient Gain permission Establish a relationship with the patient Record interactions one process recording sheet Select one significant interaction Discuss the significant interaction using the proposed format within the guidelines

4. Nurses Observation What was the patient doing? Where were they when the interaction occurred? What was your initial interpretation of the situation?

5. Nurse Said or Did (Actions) What did you do? Proximity Touch What did you say? Interaction opening Questioning

6. Nurse’s Feelings What were your feelings about the situation? Positive/ negative Emotional aspects What were your thoughts regarding how you were feeling?

7. Patient Said or Did Body Language Verbal responses

8. Nurses Inferences About Patients Feelings What were your thoughts and feelings about how the patient was feeling? State how you came to this conclusion

9. Review Patient and Nurses Interpersonal Skills Patient Nurse

10. SO WHAT DO I NEED TO DO Fill in the process recording whilst out on placement in Sem 1-remember to get in signed by the mentor. Keep it safely until you return to Sem 2. Use it for your Professional Practise essay – the Communication report.