1. Montgomery County, Maryland Technology Approach & Trends at Montgomery County March 8, 2012 Dieter Klinger Acting CIO Chief, Enterprise Systems and Operations Department of Technology Services Montgomery County Maryland email: Dieter.Klinger@montgomerycountymd.gov DTS 1

2. Montgomery County, Maryland Overview $4B revenues $2B central Government operating budget 10,000 employees $26M DTS operating budget 126 DTS staff Recently implemented ERP, and MC311 Currently expanding FiberNet (WAN) Mainframe retirement in 2013 DTS 2

3. Montgomery County, Maryland Principles Business needs driven People & Teamwork are key Open Source, Free software Commodity hardware, Uniformity Simplistic and Sophisticated Proof of Concept (POC) Iterative / incremental approach DTS 3

4. Montgomery County, Maryland Enterprise Systems and Operations Management Model (1) Recruit, Equip and Empower IT Professionals who Support and Drive Iterative Execution & Vision. DTS 4 (2) Strive and Deliver Productivity and Cost Avoidance. (4) Minimize Unplanned Production Outages; and be Prepared, Practiced at Recovery. (3) Automate and Build / Leverage Operational Tools

5. Montgomery County, Maryland Software Cost Avoidance Highlights DTS 5

6. Montgomery County, Maryland Architecture DTS 6

7. Montgomery County, Maryland Sample Virtualization, Electronic Timesheets (MCtime) DTS 7

8. Montgomery County, Maryland Current Trends Open Data –http://Data.MontgomeryCountyMD.gov Cloud –Google Apps, Office 365 –ROI, security, access, legal Tablets – Smart Phones –Consumption vs. Production –Costs –Immature (MDM) BYOD aka BYOT –Support, security Mobile Apps –Application – wild wild west Identity Management –Internal and External demands –Full life cycle management DTS 8