1. Imperial Oil Resources D.J.Fennell Strategies for Understanding and Addressing Risk Tolerance Factor # 1 Over Estimating Capability or Experience

2. Imperial Oil Resources D.J.Fennell A belief that ones physical ability (strength or agility) will allow them to do the task without injury or that years of experience (wisdom) will prevent any adverse situations. 10 Factors That Influence Risk Tolerance 1.Overestimating Capability or Experience 2.Familiarity with the Task 3.Seriousness of Outcome 4.Voluntary Actions and Being in Control 5.Personal Experience with an Outcome 6.Cost of Non-Compliance 7.Confidence in the Equipment 8.Confidence in Protection and Rescue 9.Potential Profit & Gain from Actions 10. Role Models Accepting Risk

3. Imperial Oil Resources D.J.Fennell 1. 1.A belief that an incident or injury can not occur due to excellent physical ability Strength to be able to exert extreme forces Strength to lift heavy loads without injury 2. 2.A belief that pure physical ability can over come an adverse situation Agility and reflexes to avoid injury Ability to react fast enough to get out of the way of trouble Over Estimating Physical Capability “I can lift 75 kg in the gym... this won’t be a problem!”

4. Imperial Oil Resources D.J.Fennell 1. A belief that an incident or injury can not occur due to knowledge of the task Knowledge to be able to predict an incident Knowledge of previous experiences where the task was done the same way and no incident occurred Root Cause Analysis Factor 4: Not following the standard or procedure and procedure, not mitigating the risks has not resulted inn an incident in the past. 2. Relying on years of experience to predict and prevent incidents Previous experience with the task resulted in no incident (whether or not it was done correctly) Over Estimating Experience “I’ve driven in worse conditions than this and did just fine!” “We’ve always done it like this!”

5. Imperial Oil Resources D.J.Fennell 1. 1.Reflect on your role as a mentor: - the person watching may not have the same physical capability or experience, therefore do it the safe way so that they can learn 2. 2.Acknowledge that the physical capability and skill may be sufficient but then reinforce the way it is supposed to be done. 3. 3.Use the Manual Handling and Lifting Guide: - to communicate the safe forces and weights for manual handling and lifting - to reduce the risks of injuries through over exertion Over Estimating Capability and Experience Strategies for addressing risk created through over estimating capability and experience:

6. Imperial Oil Resources D.J.Fennell Exercise and Discussion on “Over Estimating Capability and Experience” “Over Estimating Capability and Experience” 1.Are there loads in our work place that require us to exceed the manual handling and lifting guide? Be specific. 2.Is there a task that I have done for many years without incident where I have seen others have incidents with? Are there any similarities in how I do the task to those who have had the incidents? 3.Do I know my own physical limitations and capabilities limitations and capabilities for manual tasks? What are we going to do about these?

7. Imperial Oil Resources D.J.Fennell Stop and Think... Is this the best way to do this manual task? Do I have the right tools and equipment?