1. ® IBM Software Group © 2004 IBM Corporation October, 2004

2. IBM Software Group 2 IBM Workplace Services Express Delivering a Collaborative, Team based Portal Capability to Small & Medium Business Installation and Configuration made Simple Up and Running in a couple of hours Increase End User Productivity Improve authoring and end-user experience, through drag/drop, themes, pre-defined lists and templates, etc Rich Document Management Capability Shared repository providing versioning and other document services Improved browser and desktop access Office and Windows Integration Team Based Collaboration Improve the integrated collaboration experience through integrated teamspaces with instant messaging Applications and Tools Easy to use tools to create applications from either samples programs or templates

3. IBM Software Group 3 What can you do with IBM Workplace Services Express?  Share contact lists, event calendars, and announcements with team members, customers, and partners  Share a document with team members for review  Manage meetings  Let employees create their own Web sites without any help from the IT department  Manage unused Web sites  Have version control for specific documents  Search and find only the documents that are on my team site  Create permanent portals for my organization and divisions  Integrate enterprise applications with a portal  Have multiple team spaces that use the same services (user profiles, search index, single sign-on)

4. IBM Software Group 4 IBM Workplace Services Express Unleash the power… value to customers  Fast time to value  Collaboration portal installed/configured in under an hour  Lists, documents, & templates to get up and running quickly  Easy to use  Easy access from the browser  Drag and drop to customize pages  Leverages your investment in MS Office 2000, 2003  Use Office and Windows Explorer to work on documents  Simpler to manage  Consolidated management of portal and collaboration tools  Quick, Single Server Wizard-led Install  Self-service Administration, Policy Driven  Employee Permitted Team Space creation and customization  Grows with you  Use portal services to extend your applications

5. IBM Software Group 5 Top Mid-market Customer Pains/Needs  More than 60% of collaboration & portal software market opportunity is in SMB organizations  Grow Revenue Profitably/Increase ROI by:  Improving collaboration between employees, suppliers, business partners customers  Reallocating resources to value add activities  Seeking new revenue streams  Looking for scalability, modularity, integration with existing business applications  Partnering with Solution Providers that helps them craft and integrate the solution (outsource skills)  Integration remains a top spending priority in 2005 amongst mid-market customers  Streamline core business processes and integrate processes, applications and systems in the product development, supply and selling chain to improve responsiveness and time to market. Source: 2004 Attributes & Capabilities Study, On Demand Business Marketing, July 2004 Spending Priorities: Top Quartile 1 Integrate business processes, apps, systems involved in the product development process 2 Introduce & Integrate new business apps and/or IT systems into existing IT Infrastructure 8 Ensure that IT infrastructure is protected from hackers, viruses, and other external threats 10 Simplify/Improve collaboration between employees, suppliers, business partners, customers 11 Offer customers a variety of self-service options through web, phone, on-site, other channels 12 Customize and reconfigure applications and systems as business needs change

6. IBM Software Group 6 Target Customer Segment  Provide Flexibility and Choice in how you access and interact with applications and content Create/store/edit & collaborate on documents with ready to use team room templates that end users can self provision from a browser Accountability and document management  Lower your TCO by eliminating need to upgrade to Office 2003  Integrated IM and presence to lower TCO and improved access to people Document Centric Need Improved People Productivity through improved document management and collaboration  Customer Size - 99 to 1,000 Users  Express interest in Document Mgmt or Portal Solution  Notes or Exchange users  Users of Office 2000 or XP  Integrated portal, no need for separate purchase and install  Integrated IM & presence awareness, no need for second purchase/install  Browser based portlet builder for non- technical users to surface business data  Lower dependence on expensive PC based development tools  Single server operation for team apce, portal and instant messaging Portal Centric Need Consolidated Access to Applications and Content with Single Sign-On SMB Immediate Pain Point Grows Over Time To Include

7. IBM Software Group 7 Affordable And Available Shortly  Available with either user based or processor based licensing  User based and processor based licensing can be used with intranet, extranet and internet applications  $114 / 20 users  $39,900 / processor  Prices may vary by country. Please contact your local IBM Business Partner of IBM representative License limitations  Licensed for use in single server configurations only  Workplace Services Express servers my not be clustered nor cloned  When user based licensing is used, no more than 2,000 users may be given access to the server  When processor based licensing is used, the server may not have more than four processors in it

8. IBM Software Group 8 SharePoint Services Windows Server 2003 Office 2003 Word, Excel, PPT, Outlook SharePoint Portal Server 2003  Ad Hoc team rooms  Customizable site pages  Document sharing  W2003 = $999/5 CALS, $36/CAL  Single signon ……  $71/user + $3,999/server SharePoint Integration $499 new or $329 upgrade Microsoft Offerings Live Communications Server 2003  IM and Presence Awareness  $25/CAL, $733/server View/edit/store documents in workspace and upload documents to it Create workspace and upload files Receive notification of document updates Create meeting workspace automatically when sending a meeting invitation

9. IBM Software Group 9 Products & Prices SharePoint Services Windows 2003 $999 with 5 CALs SQL Server Workplace Services Express $1,489 with 5 CALS, $152 per CAL, Std Edition Or $4,999 per processor Integrated DB for $0 (< 1,000 users) DB2 MS SQL Server Office 2000 or XP Office 2003 Upgrade Required $329/User Office 2000 or XP or 2003 $114/user or $39,900/processor Under discussion with finance Live Communications Server $733 per server & $25 per CAL SharePoint Portal Server $3,999 per server & $71 per CAL Subscription is extra = 25% server, 29% desktop Choice Of DB Windows 2003 $999 with 5 CALs BizTalk Server $6,999 per processor, Adapters extra $ Business Integration Server Express $5,999 per processor Live Meeting Pay-per-use $.35 per minute Lotus Web Conferencing $ 475 per concurrent user Upgrade Is Not Required

10. IBM Software Group 10 Windows or Linux Microsoft And WSE  Document management and sharing  Integrated Instant Messaging and Presence Awareness  Single signon….  User defined team spaces  Customizable site pages  Office 2000, XP, (and 2003) integration  Simplified installation/config  Consolidated administration  Single server operation  $114 / user (proposed) SharePoint Services Windows Server 2003 Office 2003 Word, Excel, PPT, Outlook SharePoint Portal Server 2003  Ad Hoc team rooms  Customizable site pages  Document sharing  W2003 = $999/5 CALS, $36/CAL  Single signon, search ……  $71/user + $3,999/server SharePoint Integration $499 new or $329 upgrade Live Communications Server 2003  IM and Presence Awareness  $25/CAL, $733/server