1. The Myths & Benefits of Safety Management Systems June 10, 2007 Jessica Domitrovich Critical Path, Inc.

2. AAAE National Conference The Benefits of Safety Management Systems History and Why  As member State of UN, the United States is obligated to meet ICAO standards  November 24, 2005 – Operational SMS in place

3. AAAE National Conference The Benefits of Safety Management Systems What is SMS?  Integrated set of: work practices beliefs procedures  Organized approach to managing safety  Recognizes the potential for errors  Establishes robust defenses  Data driven, business approach

4. AAAE National Conference The Benefits of Safety Management Systems What is SMS?  SMS is a “Top Down” program Without support and commitment from top management, SMS will FAIL  SMS is size sensitive Smaller airports will have easier time Takes years to fully implement

5. AAAE National Conference The Benefits of Safety Management Systems SMS – why now?  Accidents / incidents cost continue to rise  Can’t afford less tangible costs: damaged reputation loss of employee time  Current safety practices can’t do much more  Makes existing programs better  SMS will become a requirement – start now and do it right

6. AAAE National Conference The Benefits of Safety Management Systems SMS Misconceptions  “We already do SMS” You do safety but not SMS  “Just another FAA unfunded mandate” If done right / over time, will save $$ Not a short term investment  “Airport will now incur liability from tenant accidents”

7. AAAE National Conference The Benefits of Safety Management Systems Why Do SMS?  Measure safety  Monitor improvements  Help market safety standards  Reduce direct, indirect and industry / social costs  Improve communication, morale and productivity  Required  Improve reputation  Reduce legal claims  Reduce insurance costs

8. AAAE National Conference The Benefits of Safety Management Systems Benefits of SMS  With SMS, you: Will have tools to measure your level of safety Can quantify costs Be proactive vs. reactive Can identify root causes of incidents / accidents

9. AAAE National Conference The Benefits of Safety Management Systems Results  Safer airport  Lower operating costs  Better reputation  Regulatory compliance  Minimize legal claims  Provide positive defense  Increased productivity  Better environment  Save $$  Sleep better at night

10. AAAE National Conference The Benefits of Safety Management Systems SMS Dialogue  sms@californiaaviation.org sms@californiaaviation.org

11. AAAE National Conference The Benefits of Safety Management Systems Contact Critical Path, Inc.  Jessica Domitrovich jessica@criticalpathinc.com jessica@criticalpathinc.com

12. Just the Beginning Questions?