1. secretary ['sekrətrɪ] n. 秘书 ; 干事, 书记员 ; 部长, 大臣 ;

2. Unit 9 Office work Lesson 1 An efficient secretary Class 1 Grade 3 li Haiyan

3. efficient [ɪˈfɪʃnt] adj. 有效率的 ; 能干的 ; an efficient secretary

4. person personnel Personnel Department [ˌpɜ:səˈnel] n. 人员, 员工 ;

5. laptop [ˈlæptɒp] n. 便携式电脑

6. printer [ˈprɪntə] n. 打印机 ; 印刷机 ; 印刷商 ; 印刷厂 ; 印刷业从业人员 ;

7. corporation [ˌkɔ:pəˈreɪʃn] ABC Corporation Dreamland Corporation n. 公司

8. laptop printer corporation Personnel Department

9. 1.There are many departments in this corporation. Tracy works in P_______ D___________. 2.The old computer is big and heavy, but the l__________ is small and light. 3.I want to make a few copies of the files. But I don’t have enough money to buy a p____________. 4.Our c___________ was formed in 1994.

10. 1.There are many departments in this corporation. Tracy works in Personnel Department. 2.The old computer is big and heavy, but the laptop is small and light. 3.I want to make a few copies of the files. But I don’t have enough money to buy a printer. 4.Our corporation was formed in 1994.

11. personnel laptop printer corporation efficient secretary Personnel Department

12. Secretary: Good morning. ABC Corporation. May I help you? Tracy: This is Tracy speaking, from Personnel Department. Is this Accounting Department? Secretary: No, I am sorry. You’ve reached Sales Department office. Let me just put you through to accounting. Tracy: Thanks. Secretary: You are welcome.

13. Personnel Department Accounting Department Sales Department

14. Secretary: Good morning. ABC Corporation. May I help you? Tracy: This is Tracy speaking, from Personnel Department. Is this Accounting Department? Secretary: No, I am sorry. You’ve reached Sales Department office. Let me just put you through to accounting. Tracy: Thanks. Secretary: You are welcome.

15. Secretary: Good morning. ABC Corporation. __________________? Tracy: _______Tracy speaking, ______ Personnel Department. Is this Accounting Department? Secretary: No, _________. You’ve reached Sales Department office. ______________________. Tracy: Thanks. Secretary: ______________.

16. Listen and choose the correct answer 1.Where is President of Dreamland Corporation? A. In his office. B. Be away on business. 2. What’s Li Yuan’s telephone number? A. 3544897 B. 3544798

17. Listen again and answer the question Why does Li Yuan call Dreamland Corporation? Because Li Yuan wants to talk with President of Dreamland Corporation about the product.

18. Listen again and complete the dialogue Lily: Good morning. Dreamland Corporation. What can I do for you? Li Yuan: Yes. 1._________President, please. Lily: I am sorry. President is away on business at the moment.2.______?

19. Li Yuan: Yes. This is Li Yuan of ABC Corporation. I want to talk with him about the product. Could you ask him to 3.__________as soon as possible? Lily: 4.__________________, please? Li Yuan: The number is 3544798. Lily: 3544798. Thank you. I will leave him a message, Mr. Li.

20. 1.I’d like to speak to 2.Can I take a message? 3.call me back 4.And what is your number

21. 1.Hello. / Good morning. 2.May I help you? / What can I do for you? / May I speak to …? 3.This is… speaking, from… /This is …of… 4.I’m sorry, … 5.Let me just put you through to… 6.Thank you. I’ll leave him a message. 7.I wonder if you could give … a message for me. 8.Thanks. /Thank you(very much)./ Bye. 9.You are welcome./ Bye.

22. 根据情景内容，补全对话 Sissy ： ___________. China Daily Website. _________________ ? Rolf : May I talk to Kelly, please? Sissy : Who is it, Please? Rolf : __________________. I’m calling to check my mail. Sissy : I’ll put her on the phone. Just a second. Rolf : Thanks. Sissy : ___________________.

23. 根据信息，两人一组对话 Li Yuan 欲购买 ABC 公司的打印机和便携式电脑， 致电该公司销售部的 Lily. 1. 电话打到人事部。 2. Lily 不在，对方留言。

24. Homework P144 Make up a new dialogue