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Joint Convention 2009 Presented by: John Swanson, TIE Spilling the Beans
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secrets which are hard to grasp in their deep meaning and difficult to act on in combination
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the secret to a long life
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the secret to a long and loving marriage
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What the best leaders do to help their organizations survive and thrive.
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1. Love Your Employees 2. Connect Peers with Purpose 3. Capacity Building Prevails 4. Learning is the Work 5. Transparency Rules 6. Systems Learn The Six Secrets of Change
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George McGregor (1960) The average human being has an inherent dislike of work and will avoid it if he or she can. Because of their dislike for work, most people must be controlled and threatened before they will work hard enough. The average human prefers to be directed, dislikes responsibility, is unambiguous, and desires security above everything else. If a job is satisfying, then the result will be commitment to the organization. The average person learns under proper conditions not only to accept but to seek responsibility. Imagination, creativity, and ingenuity can be used to solve work problems by a large number of employees. Theory X AssumptionsTheory Y Assumptions
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The world has become too complex for any theory to have certainty.
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Secret # 1 Love Your Employees
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Love unselfish, loyal, and benevolent concern for the good of another
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Love Your Employees 1. Create conditions for them to succeed. 2. Find ways for them to simultaneously fulfill their own goals and the goals of the organization. 3. Help them to feel proud of the organization, to find their work exciting, to feel that they are treated with dignity, and to believe they are part of a valuable and creative effort larger than themselves.
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No stakeholder is more important than any other. Create emotional value, experiential value, social value, and financial value.
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Firms of Endearment?
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Fair Treatment Enabling Achievement Camaraderie Only 14% of organizations had an “enthusiastic workforce”. (3/4 of employees rating the company high on all three dimensions)
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Trust
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Secret # 2 Connect Peers with Purpose
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Too Tight-Too Loose Dilemmas Social and Intellectual Glue Lateral Capacity Building
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Beware of Groupthink
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Groupthink A type of thought exhibited by group members who try to minimize conflict and reach consensus without critically testing, analyzing, and evaluating ideas.
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Mastering Conflict Artificial Harmony Mean-Spirited Personal Attacks ConstructiveDestructive Ideal Conflict Point
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Secret # 3 Capacity Building Prevails
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Capacity building trumps judgmentalism. Why would great people want to work here? Hire potential and cultivate talent.
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Successful organizations diligently and consistency apply what they know, while seeking equally how to get better at what they do.
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Successful organizations mobilize themselves to be “all over” the practices that are known to make a difference.
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Secret # 4 Learning is the Work
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Successful organizations achieve consistency and innovation through deep learning in context.
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In other words, learning on the job, day after day, is the work.
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Secret # 5 Transparency Rules
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Openness About Results
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Transparency Rules 1. It rules whether we like it or not. 2. It is a good thing, on balance. 3. It is an effective tool for improvement. 4. It offers credibility.
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Secret # 6 Systems Learn
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Leadership Focus on developing many leaders working in concert, instead of relying on key individuals. Enact the first five secrets. Be humble because, no matter what you do, you cannot guarantee a successful future.
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Wisdom: The ability to act with knowledge, while doubting what you know.
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Guidelines for Action 1. Act and talk as if you were in control and project confidence. 2. Take some credit and some blame. 3. Talk about the future. 4. Be specific about the few things that matter and keep repeating them.
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1. Love Your Employees 2. Connect Peers with Purpose 3. Capacity Building Prevails 4. Learning is the Work 5. Transparency Rules 6. Systems Learn The Six Secrets of Change
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Breaking Ranks II: Strategies for Leading High School Reform 41 Vision Skills + Incentive + Resources + Action Plan + CHANGE Managing Complex Change
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Breaking Ranks II: Strategies for Leading High School Reform 42 Vision Skills + Incentive + Resources + Action Plan + Confusion Managing Complex Change
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Breaking Ranks II: Strategies for Leading High School Reform 43 Vision Skills + Incentive + Resources + Action Plan + Anxiety Managing Complex Change
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Breaking Ranks II: Strategies for Leading High School Reform 44 Vision Skills + Incentive + Resources + Action Plan + RESISTANCE Managing Complex Change
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Breaking Ranks II: Strategies for Leading High School Reform 45 Vision Skills + Incentive + Resources + Action Plan + FRUSTRATION Managing Complex Change
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Breaking Ranks II: Strategies for Leading High School Reform 46 Vision Skills + Incentive + Resources + Action Plan + TREADMILL Managing Complex Change
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Breaking Ranks II: Strategies for Leading High School Reform 47 Vision Skills + Incentive + Resources + Action Plan + CHANGE Managing Complex Change
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The Philosophical Happiness does not arise from the achievement of a given purpose, but from the sense of purpose itself. Jonathon Haidt The Happiness Hypothesis
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The Practical Happiness is dancing a polka.
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Joint Convention 2009 Presented by: John Swanson, TIE Spilling the Beans
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What’s your secret?
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Probably the two greatest failures of leaders are indecisiveness in times of urgent need for action and dead certainty that they are right in times of complexity.
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People refer to gurus because they don’t know how to spell charlatan.
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