1. Looking Ahead: Thinking About the Future of Academic Libraries Private Colleges and Universities CARLI Annual Conference 2015 Friday, November 13, 2015 Champaign, IL David Stern, Library Director Robert and Mary Rita Murphy Stump Library Saint Xavier University Chicago, IL

2. Private Organization Concerns FACTORS and INFLUENCES QUESTIONS and CHALLENGES POSSIBLE ACTIONS

3. FACTORS and INFLUENCES Changing user behaviors/expectations: 24x7 access everything online sharing acceptable (copyright) single search box critical thinking required  advanced navigation options citation tracking, visual interfaces, altmetrics? Space: pressure from outside for offices support both changing and traditional behaviors quiet space group study maker spaces blended services (i.e. Frustration Room)

4. FACTORS and INFLUENCES Budgets: staffing patterns for new tasks with reduced funds revised service points (physical and virtual) just-in-time collections and/or access unknowns (?) Embedded (or else irrelevant) services: learning objects within online syllabi (CMS) on researcher desktops (virtual, interactive beyond chat) at a distance delivery

5. QUESTIONS and CHALLENGES Customized services vs centralized consortial services economies of scale vs customization and effectiveness emphasize local materials … special collections, IRs, and other digital materials Subject experts only for languages and special vocabularies? vs technology, data/GIS, and instruction support IT support can’t be shared when you have local conditions … i.e. scanners networked printing unique ILL arrangements local Zotero and CMS standards DMPs and regulations compliance shared solutions for data servers and preservation

6. QUESTIONS and CHALLENGES BUDGET Shared collection development and management intention: expand coverage for all OR save (reallocate) money within each organization last paper copy to reduce collection footprint Pricing: scale in relation to tiered costs, use, and value unfair for very small depts. in larger tier Carnegie classifications some vendors don’t have very small tiers ILL vs immediate seamless commercial document delivery agents, based upon local needs … embargoes, local subscriptions vs packages, dept accounts and quotas RoI assessment and cancellations When there are less discretionary funding dollars … packages are untenable regardless of CPU

7. POSSIBLE ACTIONS Cooperative collection assessment (Best Practices) review criteria for studying use data sample reviews and modifications based upon such reviews propose cooperative collection development areas, etc. Information Fluency and Instruction outlines talking points for student sessions (at scaffolded levels) faculty research support effective pre/post session reviews rubrics for demonstrating outcomes and impacts Staffing and Staff Development methods to review effectiveness and appropriateness of current operations, staffing patterns, and staff training based upon evidence and evaluation (coordinated Service Quality Reviews including beyond-consortial environmental scans)

8. POSSIBLE ACTIONS Facilities considerations protecting and re-allocating space designing new learning spaces blending with other services in your spaces Test new technologies E-book value and satisfaction added testing capabilities Replacements or supplements for paper materials Reduce textbook costs and explore better pedagogy options Institutional Repository (and accompanying Scholarly Communication issues) Library seamless integration into pedagogy and platforms standards protocols metadata links sharing privacy

9. POSSIBLE ACTIONS Effective ways to communicate value to campus administrators measure and demonstrate library impact demonstrate hidden value (remote access, time saved ) build partnerships (trust) with key stakeholders request funding for new initiatives … and prove creativity

10. Questions? David Stern Saint Xavier University stern@sxu.edu