1. ABDA Training Module 3: Depot Binder

2. Disclaimer This Training Guide is meant to provide an overview of the information necessary for new and existing Depot owners on Depot Operations. All owners should read over all documents provided by the previous owner and the Alberta Bottle Depot Association (ABDA). If you ever have any questions, comments or concerns in regards to any part of the industry, please do not hesitate to contact the ABDA at (780) 454-0400 or at info@albertadepot.ca

3. Layout Green Tabs – General Business Aides Yellow Tabs – Industry Related Rules, Regulations and Contracts

4. Unit 1: Business Plan Definition of Business Legal Descriptions Situation Analysis Marketing Organizational Structure Operations Financial Data

5. Unit 2: Operations Product Flow Customer Traffic Patterns Cleanliness Technology

6. Unit 3: Human Resources Wages – Overtime Workers Compensation Leave of Absences Terminations & ROEs Government Assistance to find workers

7. Unit 4: Financial Information Uniform Code of Accounts Payroll Profit/loss statements Cash control Inventory control Financial stats

8. Unit 5: Marketing Marketing Mix Situation analysis Market assessment

9. Unit 6: Writing Proposals Why should you write proposals? When you should write? Key components of proposals

10. Unit 7: Quality Management Quality Systems Quality Principles Quality Practices *usually overlooked.

11. Unit 8: Small Business Awards Industry Awards – ABDA Award – BCMB Award – ABCRC Award Local Chambers of Commerce

12. Units 9: Appendices Acknowledgements Contact Information Container Count & Deposit Refund Depot Inspection Form Employee Hours Employee Warning Equipment Operator Checklist R-Bill Truck Driving Log Industry Acronyms References

13. Unit 10: Legislations and Regulations (yellow tabs) Federal Government: 1. Canada Revenue Agency 2. Employment Insurance 3. Federal Labour Standards 4. Hiring Foreign Workers

14. Unit 10 (cont.) Provincial Government: 5. Alberta Environmental Protection and Enhancement Act RSA 2000, Part 9 6. Beverage Container Recycling Regulation 7. Alberta Occupational Health & Safety Code 8. Alberta Employment Standards 9. Workers Compensation Board of Alberta 10. Municipal Bylaws

15. Unit 10 (cont.) BCMB 12. BCMB Depot Permit Application Information 13. BCMB Depot Permit Application Review Policy 14. BCMB Depot Application and Operation Criteria for Beverage Container Depots 15. BCMB Administrative Bylaw 16. BCMB General Bylaws 17. BCMB Operating Permit 18. BCMB Depot Owners’ Guide to Compliance

16. Unit 10 (cont.) 19. BCMB Collection System Agent Guide to Compliance 20. BCMB Handling Commission Procedure 21. BCMB Appeal Policy 22. BCMB Progressive Action Policy 23. BCMB Uniform Code of Accounts Compliance Policy 24. Uniform Code of Accounts (UCA) 25. UCA Instruction Manual 26. ABDA/ABCC Operating Agreement 27. ABDA/ABCRC Service Agreement

17. Unit 10 (cont.) Other Resources: 28. Alberta Gaming and Liquor Commission Operating Guidelines 29. BCMB Product Registration Package 30. Alberta Association for Community Living 31. Reserved