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Chapter 9: Tapping the Crowd for Fast Innovation ISTO SIPILÄ.

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1 Chapter 9: Tapping the Crowd for Fast Innovation ISTO SIPILÄ

2 Collective Intelligence  Other term crowdsourcing  Deriving data, knowledge and insight from large groups connected online  Many varieties of collective intelligence  Three approaches that use Open Data in different ways are examined in the book  Open innovation through collaboration (discussed in the next chapter)  The Match.com model  The Data Hive

3 The Match.com Model  Search for a small number of experts who have the right experience, skills and interests to solve a problem  Someone with a problem to solve or data to analyze try to reach as large crowd as possible to find the few right people  If you understand a problem well enough to publish it and you put the right inducements around the system then innovators from all over the world can work with it  Often new perspective and outside thinking is the key to identifying new patterns and correlations

4 Examples  InnoCentive: works with companies and organizations, runs contests, largely focused on science and technical problems, offers prizes ranging from 500 dollars to over a million  Kaggle: presents challenges for data scientists, predicted what level of IT access different employees would need based on their jobs  TopCoder: another community for data problems, worked with Harvard Medical School, solution to the tough gene-sequencing problem  Washington University: tried to understand the structure of a virus, released their data on the foldit.com site, solution in three weeks  Peer-to-Patent: commenting and studying patent applications  Stack Exchange (started as Stack Overflow), Wikipedia etc.

5 The Data Hive  Volunteers are doing routine work to analyze or improve Open Data  Each individual does small pieces of work that contribute to the solution  Model has been applied to government data and scientific data with some striking results  Sometimes untrained amateurs see important things that experts miss (Galaxy Zoo example)

6 Examples  NASA: invited people to help identify planetary systems in space telescope images  Zooniverse: an international hub where anyone can help solve large-scale scientific puzzles, over 800 000 people registered  Galaxy Zoo: participant looked at an image and said what type of galaxy it is or is it a star, an artifact or more than one galaxy  CrowdCrafting.org: Zooniverse kind of approach, presents a range of challenges in areas like basic science, linguistics and the analysis of social media  SkyTruth: uses the crowd to analyze Open Data in satellite images to keep a collective eye on the environmental impact of corporate activities

7 How to Make People to Participate  Mass data-hive projects that pay people to participate in dull routine tasks have had limited success  The nature of the task and the community engaged in it seems to determine dedication and performance  Research done to InnoCentive says there are three factors motivating problem solvers:  They want to take on projects that will have an impact  They want to be part of a group of elite problem solvers  They want whatever inducement is being offered, intrinsic reward or extrinsic rewards like money and recognition

8 Question What is the best way to motivate people to take part on collective mind projects?


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