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2. © Copyright CDC Software 2 Professional Services for Marketing… We offer a wide range of professional services…  Deployment  Hosting  Advanced training and knowledge transfer  Best practice campaign guidance  Campaign optimization  Custom report services  Staff augmentation  Campaign outsourcing  Supporting advanced marketing strategies with Blogging, Pod Casting, and SMS  Email deliverability  List cleaning and deduping  Customer/prospect experience surveying and analysis  Lead management process optimization, lost lead analysis

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