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Published byEvan Fleming Modified over 9 years ago
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Listening “Nobody ever listened himself out of a job” President Calvin Coolidge
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Terms to Know Passive Active Appreciative Discriminative filter
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The Rate Gap We speak 120-180 words per minute We Hear 50 and Tune in and think about them. next 60, tune out and mind wander. Next 70 tune back in and think about them.
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4 WAYS TO LISTEN Appreciative Discriminating Empathetic Critical
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Roadblocks to Listening Tuning out dull topics Faking attention Yielding to distractions Criticizing delivery or physical appearance Jumping to conclusions Overreacting to emotional words Interrupting
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Filters Education Attitude Age Biases Experiences Emotions Religion Family Physical Condition Morals
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Listening Strategies Understand that Speeches or conversations have a… Beginning, middle and an end Spare time listening Explore, Analyze, Review, Search for hidden meaning
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