1. Privacy of Customer Energy Usage Data: Protecting Consumers and Giving Them the Tools with which to Protect Themselves Aryeh B. Fishman Director, Regulatory Legal Affairs Edison Electric Institute

2. A few basic questions  Why are we talking about privacy? Why do we care?  What has really changed because of Smart Grid technologies?  Do laws and regulations need to change?

3. Utilities care about privacy  Developed data access and privacy guidelines CEOs  Organized and engaged CIO EAC on these issues  Submitted comments in DOE proceeding on data access  Participated in SGIP CSWG Privacy Subgroup activities  Worked to shape NAESB model business practices (REQ.22)  Engaged White House Office of Science Technology Policy (OSTP) & DOE on these issues

4. Is SG technology really a game changer for privacy?  Digital meters collect customer energy usage data – same type of data, but different frequency of collection.  What prevents existing law/regulations from being applied to this situation?  utilities  3 rd parties

5. Key issues  How to safeguard data and maintain customer trust and satisfaction while allowing for innovation?  How to avoid “recommended” policies and practices that may increase costs?  Would a federal regime for enforcing codes of conduct on privacy practices help?

6. Particular concerns  Individual control  Transparency  Authorization/verification  Security  Access and accuracy  Accountability

7. Current situation  White House Green Button initiative  DOE survey and map illustrating utility data access policies and practices  NIST-SGIP Privacy Subgroup efforts to develop 3 rd party best practices and NAESB REQ.22 gap analysis  White House Consumer Privacy Bill of Rights  Multi-stakeholder process to develop and implement enforceable codes of conduct

8. EEI going forward  Continue participating in NIST-SGIP and NAESB efforts on data access and privacy  Revisit EEI data access and privacy guidelines with Members  Help shape direction of Consumer Bill of Privacy initiative  Help determine forum for electric industry  Preserve reasonable flexibility for compliance with codes of conduct  Outreach to States and consumer advocates  Consider working with Future of Privacy Forum on its Smart Grid consumer privacy seal program