1. 4students – Studien Info Service UNIVERSITY OF GRAZ

2. What do our students need? Before entering University… o 62% want more information on their chosen study programme o 57% need more help with organisational matters o 54% need more support with the course registration o 43% need more support concerning student life In the first semester… o 60% need help with creating their timetable o 58% need help regarding study contents o 41% need support with the recognition of courses o 39% need support in their everyday student life In general… o 89% want to have personal contact with the service points o 77% want one service center where all the student services are consolidated

3. School and education fairs | Open House | Trial Days| Welcome Day | Campus tours | Temporary mobile infopoint | UNIGRAZonline contact point | Face to face counselling | Peer Mentoring | 4students:live Workshops Online platform studying | Online platform study programmes | Online Platform Unigate | Distance counselling via E-Mail | Distance counselling via telephone | Distance counselling via Facebook | Distance counselling via Skype| Podcasting | YouTube | ITunesU UNI TIPPS for prospective students | UNI TIPPS for first- year students | Info cards What do we do?