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Understanding & Working With Parent’s Reluctance
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Introductions Barbara Borg, MA, OTR Susan Unger, MA Travel Training Coordinator
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Via Mobility Services Paratransit Travel training (T.T.) - 2003 –Group & individual –Denver Metro area
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Older Adults Individuals with Disabilities: Physical, Mental Health, Intellectual / Cognitive Who Do We Serve ?
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Get on Board / RTD / ADA riders What we offered… What we learned… Denver T.T. Program 2009-2012
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One persistent barrier to learning how to ride the bus (participate in travel training) to for adults with intellectual disabilities was…
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Critical role of parent / host home provider Parents vary in knowledge Parental beliefs & values Parent Perspective
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How We Gathered Information Parent dialogues Case manager reports Literature (Our)Past experiences
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Cognitive-Behavioral Perspective Information sharing Helping people to challenge, and perhaps change, beliefs
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What do you think?
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Inappropriate public behavior? Too much to learn? Setting up son/daughter for disappointment? Risk of being treated badly by strangers. Reluctant parents …
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Behavior in unexpected situation? Son or daughter might humiliate himself or herself. Parent’s job is to protect child from stress or failure.
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Disruption to family routine. Not necessary to be more independent. Sometimes we just have to accept the limitations.
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What do “open” parents think?
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Increased independence is a valuable, personal goal. Life does not “come with guarantees.” “We don’t know until we try.” “Open” parents…
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Recognized own mortality. Were concerned about future. Transit independence builds pride & self-confidence. Valued learning opportunity.
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Not letting them try is a dis-service. Valued real-world experiences. Son/daughter can learn skills to safely access community.
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Community benefits from interacting with their son or daughter.
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Our beliefs… Our values / priorities… Our expectations… What we “know” / facts … Intervening Role of Cognition
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A BELIEF CHECK How did I come to this belief? Is what I believe still true? If I believed something different, what might happen?
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How do my beliefs & expectations influence my feelings? How do my beliefs influence my behaviors?
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Avoid “why” questions?
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Avoid asking… Why do you feel this way? Why don’t you want to do this?
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Opening the dialogue…
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What do you imagine…? What would happen if…? How might your life change if…? Instead use…
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What would be your concerns? What could be done to address concerns?
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To help parent to identify what they believe, and To help them to do a ‘belief check’, and To update knowledge Travel Trainer’s Goal
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Sending home the T.T. book Sponsor parent support groups Taking parents out on bus or rail Sitting down with whole family Strategies
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Using movies, internet or other media to illustrate success (and also realistic limitations) Sharing testimonials
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Give it to parents / hhp T.T. program outreach campaign Referring agencies / schools Include book in “new client” resource packet Ideas for using the book
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The parent and the rider are the experts on their lives, not us! Never forget….
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Cost: $8.00 + s/h traveltraininghowtodecide.com To Order books…
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Susan Unger Travel Training Coordinator 6500 Franklin Street Denver, CO 80229 303-447-2848 ext. 1048 sunger@viacolorado.org For more information Barb Borg Customer & Community Services Coordinator 2855 N. 63 rd. St. Denver, CO 80301 303-447-2848 ext. 1047 bborg@viacolorado.org
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