1. Avaya Communicator for Web Demo Installation

2. Prerequisites
IP Office 9.1 FP (9.1.2) or later SW release, running in demo mode (or with appropriate licensing)
Chrome browser & Internet access
Google account
CA certificate used by IP Office correctly installed
Check this by accessing Web Management:
Green indication means certificate has been installed correctly

3. Enable SIP registrar From IP Office Manager, enable the SIP registrar
 Primary Server  System  LAN1  VoIP

4. Activate WebRTC gateway
From Web Management, select „Platform View“
From Platform View -> System – Services, set WebRTC Gateway to start automatically, and start the service
Select Platform View
Start
WebRTC service
Select Start Automatically

5. Set XMPP domain
From Web Management, go to Applications -> one-X Portal
In Configuration -> IM/Presence, set the XMPP domain. For demo purposes, this can be the IP address. Restart the one-X Portal service (from Platform View – System Services) to activate the changes

6. Add user for Avaya Communicator for Web
From Web Management -> Call Management, add a user with a Power Use Profile
note: you do not need to create an H.323 or SIP extension for this user, if you only use WebRTC softphone mode

7. Add XMPP group
From Web Management -> Call Managament -> Groups, create an XMPP group with all the users you want to communicate with using presence/IM

8. Download the client from the Chrome Web Store
From the Chrome web store, search for „Avaya“ in Extensions.
Add Avaya Communicator for Web to Chrome

9. Sign in to the client Use your Google account for authentication
Use the IP Office User credentials for logging in
Primary Server IP address
IP Office user (=ip address by default)
IP Office user password

10. Select client mode
Click on the „Available“ status icon to select softphone mode:
The application can be used to control a deskphone or act as a softphone