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2. 2 Our Vision- 2006 -2015 “Working in Partnership to put Customers first; Improve Services and Lead Communities”

3. 3 Our Ambitions Ambition 1 – Community and Customers Ambition 2 – Safety and protection Ambition 3 – Care and Independence Ambition 4 – Enterprise, Transport & Tourism Ambition 5 - Environment and Housing Ambition 6 – Schools and Education Ambition 7 - Organisation

4. 4 Meeting our Ambitions involves : Moving the Authority towards being a strategic commissioner of services - developing our contracting and commissioning skills base. Work with other public sector organisations to integrate services and ensure services remain sustainable and based around need. Ensuring WCC continues to be recognised as a good employer Focusing and rationalising local council services through our “One Front Door” project and property rationalisation Sliming down the Organisation and ensure a light touch management structure that encourages innovation.

5. 5 Core Values Values Openness & Honesty Listening to People Working Together Fairness Aiming for Excellence Caring & Supporting

6. Chief Executive Jim Graham Chief Executive Jim Graham Warwickshire County Council Organisational Structure Transport and Highways Graeme Fitton Sustainable Communities Louise Wall Safeguarding Phil Sawbridge Early Intervention & Family Support Elizabeth Featherstone Business Manager Ron Williamson Adult Social Care & Support Jenny Wood Customer Service Kushal Birla Workforce Strategy & Development Bob Perks Service Improvement & Change Management Phil Evans Updated 04/11 Information Assets Tonino Ciuffini Physical Assets Steve Smith Strategic Commissioning TBA Schools Mark Gore People Wendy Fabbro People Wendy Fabbro Resources David Carter Resources David Carter Fire & Rescue Graeme Smith Fire & Rescue Graeme Smith Finance, Planning & Performance Helen Murphy Service Support & Asst CFO Jim Onions HR, Welfare & Equality Judith Coote Service Delivery & Deputy CFO Gary Phillips Finance John Betts Communities Monica Fogarty Communities Monica Fogarty Localities & Community Safety Mark Ryder Public Health John Linnane Law & Governance Greta Needham

7. 7 What about our Customers? Quality standard of Customer Service What can you do to deliver a quality service to your customers? Our Standards

8. 8 Responsibilities of Councils County Councils District/Borough Councils Town/Parish Councils

9. 9 About Warwickshire… Complete the quiz to see how much you know about the county

10. 10 County Councillors & the Political Structure Warwickshire County Council has 62 County Councillors who all represent different parts of the County, known as electoral divisions 26 Conservative 3 Independent 22 Labour 9 Liberal Democrat 2 Green Party No party has overall control

11. 11 County Councillors and the Political Structure Council Cabinet Overview and Scrutiny Committees

12. 12 Wishing you all the best in your career in Warwickshire!