1. Transforming Rehabilitation
Derek Quinn- Service Manager
NOMS
Staffordshire and West Midlands

2. Transforming Rehabilitation
Transforming Rehabilitation launched in and has introduced a new system for the management and rehabilitation of offenders in the community across England and Wales.
Created a new National Probation Service (NPS)
Opened up the market by creating 21 Community Rehabilitation Companies to deliver to low and medium risk offenders
Extended supervision for the under 12 months on release
Creation of a Rehabilitation Activity Requirement
A Through the Gate Resettlement Service
Freedom for CRCs to design services they see as the most effective way to reduce reoffending
Incentive by a Payment by Results mechanism
Contracts went live in February 2015

3. The Integrated Contract Management Team
21 Contracts nationally with 8 providers
Contracts are manage by the National Offender Management Service
Each Contract is managed separately
Reducing Reoffending Partnership – Staffordshire and West Midlands and Derbyshire, Leicestershire, Nottinghamshire and Rutland
EOS - Warwickshire and West Mercia
Each contract is managed by an Integrated Contract Management Teams (CMT) comprising Operational Contract Management (OCM) and Commercial Contract Management (CCM).
Supported by a multi functional team - Operational Assurance, Legal, Estates, ICT and Finance

4. Staffordshire and West Midlands (SWM) Contract Management Team
Andrea Torode- Deputy Director South West and Midlands Caroline Morrison-Senior Contract Manager (SWM) Balvinder Naga- Service Manager (SWM) Derek Quinn- Service Manager (SWM) Helen Downing- Contract Support Officer (SWM)

5. The CMT Role Ensure Contract Compliance
Day to day assurance on CRC operations
Monitor performance
Foster a partnership approach with the CRC
Develop positive relationships with key stakeholders
Facilitate dispute resolution
Manage Contract Change

6. Ensuring Compliance Regular dip testing of data and case records
Regular meetings with CRC contract managers
Building a relationship with the NPS and Prisons
Visiting the delivery sites, observing the operations and collecting feedback
Assure the monthly data as part of the payment mechanism
Overseeing the mitigation of risk at the CRC level.
Building a detailed understanding of the contractual arrangements between the contractor and each of its Subcontractors
Building a relationship with key external stakeholders and commissioners
Robust governance structure
Feed into the Operational Assurance Team - undertake in depth assurance

7. Governance Service Management Group (SMG)
Service Management Group (SMG)
Day-to-day management of the relationship between the CRC and the SCM.
Service Integration Group (SIG)
Management of the interfaces between the CRC, the SCM, the NPS and the resettlement prisons to enable the CRC to efficiently and effectively deliver its services.
Relationship Management Group (RMG)
Responsible for contract management and overseeing the overall success of the relationship between the CRC and the RSCM.
Change Protocol Group (CPG) – Local and National
This group will discuss changes which are referred by the SMG. Once the changes are agreed the CPG will provide an overview of them to the RMG.

8. Performance Management
17 Service Levels- the levers to effective offender management and reducing reoffending.
4 Assurance Metrics- Ensuring quality in key areas.
Contractual outcomes, obligations and timelines-to ensure an effective service is delivered.
Reoffending Rates

9. Progress to Date
CRC Contracts delivered by new owners from 1st February 2015
Rehabilitation Activity Requirement and Post Sentence Supervision now being delivered
Through the Gate Services went live on 1st May 2015
Phased development and implementation of the Target Operating Model
Governance Structures in place and working well

10. Measuring Reducing Reoffending
This will depend on four elements;
Cohorts
Measures and Baselines
Timings

11. Eligible Cohorts
Quarterly cohorts by CPA
Offenders can only start once in a cohort
Offenders eligible by risk, location, timing
Information from PNC and nDelius will be used.
Offenders from nDelius on the PNC
Offences from nDelius on the PNC.
Date from prison release or sentence date start

12. Measures and baselines
Binary # reoffenders divided by # offenders
Frequency # reoffences divided by # reoffenders
OGRS4/G- estimation of binary measure
These equations will determine the baseline and measure in each CPA.

13. Timings Index date Cohort period Analysis Waiting time
1st Oct 15
1st Sep 17
1st Jul 17
1st Jan 17
Dec 17
1st Jan 16
Cohort period
Analysis
PNC
update
Waiting time
Follow up period
Index date

14. Timings
1st Cohort Period- 1st Oct st Jan 2016 Follow-up period- One year counted from index date 1st Jan st Jan Waiting time-6 months after follow-up period to allow reconvictions to go through courts. Reoffence- Offence in the follow-up period. Convictions in follow-up period + waiting time. 1st Jan Dec 2015.

15. Contact Details Caroline Morrison
Balvinder Naga/Derek Quinn/Helen Downing
NOMS
1st Floor, The Citedal
190 Corporation Street,
Birmingham
B46QD
(Derek Quinn)