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Board Meeting June 25, 2015
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June 25, 2015 Board Meeting Welcome, Remarks, Introductions Mr. Charles Nelson _______________________________________________________________ 2
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Agenda June 25, 2015 Call to Order One Call Concepts Update
Marketing Update Consent Agenda Financial Report Adopt Annual Meeting Minutes, March 19, 2015 Board Meeting Minutes & March 30, 2015 Special Board Meeting Minutes Review Governing Policies Discuss Corporation Bylaws Break Discuss Update Tickets Dig Law Advisory Committee Update PHMSA Study Update Executive Director’s Report New Business Public Forum Executive Session Closing Remarks Adjourn
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June 25, 2015 Board Meeting One Call Concepts Update Mr. Jim Holzer & Mrs. Thelma Coleman _______________________________________________________________ 4
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June 25, 2015 Board Meeting Marketing Update. . . Mr. Russ Norwood
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Consent Agenda Membership Report 1987 - 2015
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Consent Agenda Top 10 Calls By Parish May 2015
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Consent Agenda Top 10-Nature of Work May 2015
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Consent Agenda # of Calls By Type Of Caller May 2015
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Consent Agenda Email% 2010/2011/2012/2013/2014/May 2015
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Consent Agenda % I-TIC 2010/2011/2012/2013/2014/May 2015
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HELP DESK REPORT JUNE 25, 2015 TOTAL 13 03/01/2015 THRU 05/31/15
ACCOUNTING/PAYMENT ADMINISTRATIONS 5 COMPLAINT MEMBER SERVICES OPERATIONS 8 SERVICE REQUEST SPAM OTHER TEST TOTAL 13
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Consent Agenda Motion to Adopt
Membership Report General Manager’s Report Help Desk Report Statistics _______________________________________________________________
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Financial Report Financial Overview . . .
Mr. James Martarona & Mr. David Frey _______________________________________________________________ 14
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Financial Overview Budget Versus Actual YTD May 2015
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Louisiana One Call Out To In Ratio Dec 2007 – May 2015
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Louisiana One Call Total Current Assets Dec 2010 – Jun 2015
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Accounts Receivable Jan – Dec 2014
Amount Billed , , , , , , , , , , , ,987 Amount Rec’d , , , , , , , , , , , ,350 % Outstanding % % % % % % % % % % % %
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Accounts Receivable Jan – May 2015
Amount Billed , , , , ,907 Amount Rec’d , , , , ,914 % Outstanding % % % % %
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Financial Report Estimated Call Volume . . . Mr. David Frey
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Louisiana One Call Est vs Act-Incoming January 2014-May 2015
MONTHLY % -7.1%-3.2% .2%-4.8% 0.6%-0.4%-3.2%5.4%5.0%1.2%5.0%3.2%-2.2%2.3%-9.4%-7.6% YTD %
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Louisiana One Call Est vs Act-Outgoing January 2014/May 2015
MONTHLY %-8.5%-4.8%-1.3%-7.2%-1.6%-2.5%-5.4%3.3%-1.57%2.4%1.4%3.2%0.6%4.3%-7.5%-5.7% YTD %
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Louisiana One Call Incoming Call Volume
Through May 2015, Incoming Call Volume is -3.05% below 2014
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Louisiana One Call Outgoing Call Volume
Through May 2015, Outgoing Call Volume is -5.44% below 2014
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June 25, 2015 Board Meeting Adopt Annual Meeting Minutes
Adopt March 19, 2015 Board Meeting Minutes Adopt March 30, 2015 Special Board Meeting Minutes _______________________________________________________________
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June 25, 2015 Board Meeting Review Board Governing Policy “Equal Employment Opportunity Program” Review Board Governing Policy “Succession Plan-Key Personnel” _______________________________________________________________ 27
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June 25, 2015 Board Meeting Discuss Corporation Bylaws…
Mr. Charles Nelson Assigned to Mr. Charles Nelson, Mr. Sonny Vidrine, Mr. James Martarona, & Mr. David Frey at January 29th Board Meeting Discussed at March 19, 2015 Board Meeting Tabled for further discussion at June 25, 2015 Board Meeting _______________________________________________________________ 28
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BREAK _______________________________________________________________
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June 25, 2015 Board Meeting Discuss “Update Tickets”…
Mr. Sonny Vidrine Assigned to Best Practices Committee at January 29th Board Meeting Discussed at March 19, 2015 Board Meeting Instituted May 2015 Request for further discussion at June 25, 2015 Board Meeting _______________________________________________________________ 30
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June 25, 2015 Board Meeting Dig Law Advisory Committee Update…
Mr. Emory Belton & Mr. David Frey _______________________________________________________________ 31
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June 25, 2015 Board Meeting PHMSA Study Update…
Mr. Emory Belton & Mr. David Frey _______________________________________________________________ 32
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Executive Director’s Report
2015 Fall SOCS Meeting-Sept 15-17/Pinehurst Resort, NC Finalize Attendees One Call Concepts Technology Meeting-Sept 23-24/San Francisco October Board Meeting-Oct 22-Cleco Power/Alexandria December Board Meeting-Dec Royal Sonesta/New Orleans Courtesy Check-in Wed, Dec 9th – GW Fins Check-in Thurs, Dec 10th – Lunch – 1:00 Board Meeting – Arnaud’s All Day Planning Session Fri, Dec 11th – Brennan’s Steakhouse Check-out Sat, Dec 12th 2016 Spring SOCS Meeting-Feb16-18-Bourbon Orleans/New Orleans Would like all Board participation
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June 25, 2015 Board Meeting New Business
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June 25, 2015 Board Meeting Public Forum
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June 25, 2015 Board Meeting Executive Session
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June 25, 2015 Board Meeting Closing Remarks . . . Mr. Charles Nelson
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June 25, 2015 Board Meeting Adjourn
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Adjourn
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