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Human Relations Unit 6 Relationships at Work & in the Community
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6.1—11 Terms Courtesy Constructive Criticism Empathy Volunteerism Initiative Punctuality Adaptability Ethics Integrity Civic Responsibility Criticism
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1. Able to adjust oneself readily to different conditions--
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1. Adaptability
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2. Duty of a citizen--
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2. Civic Responsibility
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3. Criticism or advice that is useful & intended to help or improve something often with an offer of possible solutions--
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3. Constructive Criticism
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4. Excellence of manners or social conduct; polite behavior--
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4. Courtesy
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5. The act of passing judgments as to the merits of anything--
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5. Criticism
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6. The ability to understand what someone else is experiencing--
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6. Empathy
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7. A set of moral principles & values--
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7. Ethics
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8. Taking action & getting started--
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8. Initiative
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9. Firm adherences to a code of moral values--
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9. Integrity
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10. Acting or arriving exactly at the time appointed; prompt--
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10. Punctuality
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11. Act of performing a task or service to others without pay--
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11. Volunteerism
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6.2 Identify characteristics desired by employers—(Employee Characteristics) Punctuality—on time Integrity—care about issues Work Ethic--professional Initiative—performing duties without supervision Courteous—polite & kind to others
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Employee Characteristics… Take on added responsibility Ability to get along with others Respectful Cooperative—work well with others Helpful Considerate Handle criticism well Respect other employee’s culture Dress for success
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Employee Characteristics… Pursue additional education & training Join work-related organizations—these are working for you Stay alert to new opportunities—keep Resume current
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6.2.1 Explain the importance of punctuality, attendance, integrity, work ethics, initiative, & courtesy— Can lead to higher positions (advancement) Better job duties Higher pay
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6.2.2 Explain the consequences of not complying to established rules, regulations, & policies— Stay in same position Never advance Never increase pay Could lose job
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6.2.3 Apply the FCCLA National Program Career Connections--
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6.3 List teamwork & leadership skills in the workplace— Positive self-concept—leaders believe in themselves Put the success of the group ahead of personal success Have the empathy to listen to others & recognize their needs & rights
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Leadership Skills… Take a stand & be able to resist unreasonable demands Weigh alternatives (choices) before making decisions & setting goals Provide stimulation to move groups toward their goals Have convictions & courage to follow through on decisions that have been made Delegate responsibility & give credit to others for their work efforts
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6.3.1-- Explore the importance of respecting others values, cultures, & traditions— *Teamwork: Group of people who rely on the efforts of each member to achieve success or reach a goal *Tolerance
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6.3.2 Create Scenarios that depict working with others & handling criticism, disagreement & disappointment--
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6.4 State the value of volunteerism— What we accomplish in our communities impact our nation!
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Volunteer… Learn to be responsible Put your talents to good use Test your skills to learn new ones Explore a career or field of work Work with people in different age groups Make important contacts in community Be recognized for a job well done Fill a need you see in your community
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Volunteer… Beautification of community—beaches, roadsides Tutoring small children or a subject you know well Clothing & food drives Recycling materials Garden plots for flowers & vegetables
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Volunteer… People are needed around the world to ease suffering Teens have youth & energy Brings personal satisfaction You can increase skills as you tackle new projects for others
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Volunteer… American Red Cross Salvation Army Habitat for Humanity Big Brothers/Big Sisters Nursing Homes—carry trays, read to them, visit with them, make them gifts Museums & zoos Animal shelters Libraries, parks Children with special needs Planting trees
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6.4.1 Analyze the value of volunteering to the community--
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6.4.2 Analyze the importance of civic responsibility--
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6.4.3 Incorporate the FCCLA Star Event: Community Service--
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6.5—Relationship Skills— Promote Job Success 1. Ability to get along with others 2. Is respectful, cooperative, helpful, considerate, courteous 3. Look the part—dress for success 4. Pursue additional training & education 5. Take on additional responsibility 6. Join work-related organizations 7. Stay alert to new opportunities—Keep resume current
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