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Published byBelinda Hancock Modified over 9 years ago
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Browse More.Travel Less. Let Target do the Rest! Alexis Niederman
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Objectives ๏ Boost Target’s online sales ๏ Target the grocery section within Target itself ๏ Target certain demographics near Target stores ๏ Create memorable online and in store experience ๏ Promote Target Credit Card
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How many people visited Amazon’s and Wal-Mart's retail website in the Second Quarter of 2012 compared to Target’s retail website?
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U.S. Retail Website Visitors Amazon: 100.4m visitors Wal-Mart: 41.4m visitors Target Corp: 23.2m visitors
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ANALYSIS
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How much did online sales in the U.S. increase from 2002 to 2011? A)Double B)Triple C)Quadruple
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C) Almost Quadrupled 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011
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Why Choose Online Shopping? ONLINE SHOPPING Faster Cheaper More Convenient Virtually Infinite Product Range Shop anywhere
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Why Choose Online Shopping?
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Online Shopping is convenient for working individuals during the week In-store shopping is only convenient for individuals who have time
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STRENGTHS Fun, easy and fast Better fit customers’ needs Sales in grocery section will sky rocket Open new horizons for Target consumers Keep technology up-to-date Delivery option is satisfying
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OPPORTUNITIES Expansion opportunities in many aspects -Virtualize other sections: - Target Home -Grocery section Increasing use of Target Red Card Increase overall sales within the Target store Grocery section becomes more well known in-store and online
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TARGET KITCHEN Reaching Beyond Customers’ Needs
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How To Access Target Kitchen Go to Target.com Click Kitchen Tab Drop down menu appears Click Groceries/Target Kitchen Arrive at Target Kitchen
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HOW TO USE TARGET KITCHEN *Click on refrigerator* Refrigerator
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Refrigerator Opens Click on virtual images Link to different categories Fruits, Dairy products, Meat/Poultry, etc… Purchase Items Browse and add items to cart Follow the checkout process
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How To Use Target Kitchen *Follow prior steps for cabinet and pantry search*
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Additional Features CELEBRITY KITCHEN CELEBRITY RECIPESSEARCH ๏ How to use Target Kitchen ๏ Recipes demonstrations ๏ Recipes downloadable
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Check-out Process Checkout Online Delivery/ In store Pickup Delivery/ Pickup time Payment Options Target Red Card Credit/Debit Card Sit back and let Target do the rest!
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Payment Options With Target Red Card: 5% off every purchase Free Delivery With non-Target Cards Standard shipping $5
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HOME DELIVERY & IN-STORE PICKUP
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Home Delivery ๏ Time Frame: Morning: 8am - 11am Afternoon: Noon - 4pm Evenings: 5pm - 9pm ๏ Next day delivery for orders placed by 10pm ๏ Minimum $35
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In Store Pick-Up Has to be “On Target” Next day pickup: order placed by 10pm Choose pick up time frame In store shopper items ready at arrival
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What percentage of U.S. Smartphone/tablet owners use their device to make a purchase?
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Smartphone and Tablet Users ๏ Smartphone = 29% ๏ Tablet = 42%
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The Rise of Mobile Shopping
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Phone and Tablet Functions Target Kitchen On-The-Go Virtual and mobile friendly Create and save shopping/grocery lists Quick look and pricing Scan and save items’ QR codes
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Advertising Social Media In-store Market In-direct Market
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Browse More. Travel Less. Let Target do the Rest!
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