1. Chapter 5

2. Why is Planning Important Need to plan because: Investors, guide for owners and managers, direction and motivation for employees, provide an environment to attract customers. Neglect to plan because: No time, fear of seeing problems, don’t know how, don’t think future changes can be planned for.

3. Strategic Planning Strengths Internal Weaknesses Internal Opportunities External Threats External

4. Mission Statement Defines the business scope and describes the organizations capabilities, focus, and activities. Provides organizational members with purpose and sense of shared values. It should clarify the organizations climate and assist managers in making decisions regarding objectives, structure, and product development.

5. External Environment Competitors Emerging technology Clients Economy Legal and political factors Changing demographics

6. Internal Resources Human resources – management, supervisors, sales personnel, engineers, etc. Physical resources – buildings, tools and equipment, (low operating costs, effective in distribution) Financial resources – cash flow, debt capacity, equity available Sales data, accounting records, sales force reports, shipping dept orders, stock levels, etc.

7. Why do so many small businesses fail? Lack of planning 3 types of planning Strategic planning before starting the business A business plan to attract investors, financiers, and employees Continuous operational planning and control before and after the business starts

8. Planning Choose location – depends on type of business Planning operations – estimate of sales and the operations needed to produce product Developing Sources of Supply for Goods and Materials – largest expense for companies – small business find hard to compete so compete with better quality, service, delivery etc. Human Resource – how many workers? Pay? Legal structure – proprietorship, partnership, corp.? Approach to Market – size of mkt. Unique features? Sales promo, distribution. Records System – maintain employee info. (hours, pay, benefits) inventory, accounts receivable, payable, taxes, units sold. Time schedule – orderly and coordinated program

9. Importance of a Business Plan Think about all aspect of your business Business strategies, recognize limits, identify problems. Secure financing for your business Need to obtain a business loan. Communicate your ideas to others You believe your ideas will succeed this will convince others. Tool for managing business

10. Business Plans Should be a work in progress and updated every 6 to 12 months Prepared by owner with advisers or team effort if business is ran by more than one person People who read plans: –Bankers, lenders, venture capitalists, etc. –Since hundreds are read each year the plan needs to stand out. Attractive cover, graphs/charts, etc. –Lending institutions expect 2-5 year projections “pro formas”

11. What goes into a business plan? 1)Cover Sheet 2)Executive Summary 3)Table of Contents 4)History and Background 5)Description of the Business 6)Definition of the Market 7)Description of the Products 8)Management and Staffing Structure 9)Goals and Objectives 10)Financial Data (Current and Projected Statements) 11)Appendixes

12. Setting the tone Cover Sheet, Table of Contents, Executive Summary

13. Cover Sheet Includes: Business Name, Owners, Date, Address, and Phone Number Can have logo/picture

14. Executive Summary Most important part of BP Outlines entire plan, its major objectives, and expected results (short restatement of plan) –Describes business and what is unique about your idea –Projections for sales, costs, and profits –Needs – inventory, land, building, equipment, etc. –Amount you are interested in borrowing Sometimes sent to investors to see if they have interest in venture before sending entire plan. Capture interest! Written after business plans are complete.

15. Table of Contents Listing of the material included in the publication. Important – accuracy!

16. 1. History and Background How you came up with your idea. What you have done to develop the idea. Example: Betty started a daycare center because she noticed a high demand for quality daycare services in the area. This helps lenders, investors, and others understand how you business will operate.

17. Description of Business What customer needs the business intends to meet – Statement of Purpose List its functions, products, or services. Describe, Describe, Describe!

18. Definition of the market Description of Products Indicate the target of your marketing efforts Customers – how large, Competition – what are your advantages, Substitutes Marketing Strategy Existing and planned products Legal aspects, patents, trademarks, etc. Visuals, if available, should be included.

19. Management Structure Describe your management structure and team. Shows ability and dedication of owner and staff Can include copies of resumes and letters of recommendations

20. Objectives and Goals Plans –How it will be done –When it will be done –Who will do it Short-term, long-term Vision Sales and Production forecasts Advertising and Promotion How products distributed and sold

21. Financial Data Why should investors provide funds – so the can get a return! Expected revenues (take into consideration competitors, future market conditions) Don’t be afraid to list potential problems. How much you want to borrow and how you plan to use the money.