1. Rookies and Newcomers: The Road to Success Investment Insurance Group Sales People Feasibility Attractions Mix Facility Design

2. Risk Management THE IMPORTANCE OF INSURANCE  Financial  Public Image  Care of Guests  Risk Management

3. Risk Management ELEMENTS OF FEC INSURANCE  General Liability  Property  Automobile  Workers Compensation  Other

4. Risk Management GENERAL LIABILITY  What Does It Cover?  Bodily Injury  Property Damage  Products, PI/AI  What Will It Cost?  Rating Basis  Rating Factors

5. Risk Management PROPERTY  What Does It Cover?  Real Property, BI/EE  Crime  What Will It Cost?  Rating Basis  Rating Factors

6. Risk Management AUTOMOBILE  What Does It Cover?  Owned Auto  Hired Auto  Non-Owned Auto  What Will It Cost?  Rating Basis  Rating Factors

7. Risk Management WORKERS COMPENSATION  What Does It Cover?  What Will It Cost?  Rating Basis  Rating Factors

8. Risk Management RISK MANAGEMENT  Inspection Checklist  Keep Your Records!  Emergency Response  ASTM Standards  Manufacturer Guide

9. Risk Management INSURANCE PROVIDER SELECTION  What Do I Look For In A Provider?  Experience  Carrier Rating  Claims Handling (Authority)  Incident Response & Reporting  References

10. Risk Management HOW DO I BEST “SELL” MY OPERATION?  Its All About First Impressions!  Treat like an Interview  Work with the carrier  Ask for help (Carrier, Broker, IAAPA)  Use An Agent

11. Expectations R.O.I. Satisfied Guests Revenues Profits Engagement Success Food and Beverage