1. FILLING THE GAPS THERE ARE NO PROBLEMS ONLY SOLUTIONS

2. MY EVALUATION. Verification Audits are an opportunity for Safety Groups to evaluate the program. Through observation, dialogue and document verification I determined the following 1.30 % of audits failed to meet the element requirements of RTW Self Assessment. 2.The majority of failed and reduced scores were on steps 4&5. 3.New members are struggling with program requirements and not receiving enough support. 4.Errors in account requirements continue Health & Safety

3. Filling in the Gaps Measurable Objective Measurable Objectives: 1.To improve Safety Groups Members understanding of the safety group requirements for the element RTW SELF ASSESSMENT. 2.To improve Safety Group Members understanding and ability to apply steps 4 and 5. 3.To increase support for new Safety Groups Members. 4.To improve members understanding of account requirements. 5.To improve readership of guidelines. Action Plan/Project/ActivitiesAccountabilityTime FrameMeasurement / Indicator(s) 1.Conduct awareness session addressing the 4 objectives. 2.To partner new members with veteran members 3.One on one contact with new member 1 ) SG Consultant 2 Sponsors 3 Sponsor, member Targets: Timing: 1)2009 Fall Safety Group meetings  Quiz  2010 audits  Sponsor feedback.  Membership feedback. Safety Group Program – Fall Action Plan Date Plan Created: August 28, 2009

4. Awareness Training Agenda 1.Steps 4, 5. 2.RTW Self Assessment 3.New to Safety 4.Your WSIB account Filling the Gaps!

5. 5-Steps to Managing Health & Safety To successfully achieve a Safety Group element a firm applies the 5-step management program: 1.A written standard for the element 2.The method of communication to employees 3.Provided the necessary training 4.Evaluate if the element is working 5.Acknowledge success &/or MAKE IMPROVEMENTS Documentation/Record Keeping of each step is required. 1 – Set Standards 2 - Communicate 3 - Train4 - Evaluate 5 – Acknowledge Success or Make Improvements

6. EVALUATION: A udit, Quality Control, Assess, Check, Review, Examine, Inspect, Measure, Testing Evaluate: to determine the significance, worth, or condition usually by careful appraisal and study evaluation is a systematic method for collecting, analyzing, and using information to answer basic questions about the element effectiveness Audit is an evaluation of a person, organization, system, process, enterprise, project or product....

7. Step 4 - Evaluate Are your Safety Group standards working ? How do you know? Is the standard working and achieving the desired result? Compare actual workplace activities to your written health & safety standards and expectations Keep track and document your evaluation process & analysis There are many different tools to evaluate: –Analysis of observations/inspections/plant or job-site audits –Survey of employees – interviews or questionnaire –Statistical review & analysis - i.e. WSIB information –Review and analysis by JHSC –Management review and analysis –Third party assessment and analysis See Employers’ Guidelines – page 14 Credit given even if evaluation outcome is negative

8. Step 5 - Acknowledge Success &/or Make Improvements Based on results of your Evaluation: recognize everyone who contributed to successful accident prevention activities by meeting and surpassing company standards –performance evaluations, letter/memo from president, health & safety awards, public recognition - i.e. coffee & donuts for JHSC and/or employees, staff meeting, banquet, newsletter article, bulletin board display Develop an action plan to make changes and improvements where needed Safety Always

9. StepsDetails VALIDATION COMMENTS Document / Observation / Interview ACTION 2010 Maintenance 1  WHMIS training requirements described  Material Safety Data Sheet (MSDS) maintenance processed described. MSDS dated within the last three years.  Are all WHMIS products in workplace listed in standard or referenced?  Ensure responsibilities and procedures are described know, understood and used 2  How did you ensure that products controlled and labelled.  How did you ensure unexpired copies of MSDs are readily available to workers 3  Is there a tracking system to ensure that everyone is trained.  Is the training process effective? How do you know? 4  Are you evaluating this element for completion, understanding and effectiveness  Evaluate understanding and behaviour. 5  What action will you take in 2010?  How did you reward outcomes? D.7 WHMIS (pg. 32) SAMPLE :Element Evaluation Verified Score:

10. Another Sample of Evaluation WHMIS EVALUATION Nov 10, 2009 JHSC evaluated WMIS standard for legislative compliance and understanding (jhsc minutes nov 1, 2009). Compared standard to SG Guidelines D.7 pg. 32, all requirements met, No revisions required. No changes in legislation that would impact this element. All msds sheets reviewed, found 10 that were expired (within 3 year requirement.) ACTION REQUIRED

11. Evaluation Conducted site inspection and found 3 WHMIS products not labelled ACTION REQUIRED. Surveyed employees knowledge of WHMIS by using quiz. Results of quiz indicated most employees got 2 wrong ACTION REQUIRED.

12. Step 5, 2010 Maintenance Plan Measurable Objective Measurable Objectives: 1.Improve management of msds. 2.Improve label management. 3.Increase employee knowledge. Action Plan/Project/ActivitiesAccountabilityTime FrameMeasurement / Indicator(s) 1.Replace expired msds 2.Label WMIS products 3.Add WMIS to monthly inspections. 4.Delegate WMIS management to Purchasing Department 1)H&S manager and purchasing manager 2)H&S manager and purchasing manager 3)JHSC 4)Operations manager Targets: Timing: 1)Jan 2010 2)Immediately 3)Jan 2010 4)Feb 2010 1.Review msds ¼ 2.Inspect labels 3.Review inspections 4.Interview purchasing. Safety Group Program – Fall Action Plan Date Plan Created: August 28, 2009

13. RTW SELF ASSESSMENT 1.Every element requires a standard 2.Communicate what you are doing to everyone. 3.If you are a “competent person training is not require. 4.Evaluate the rtw self assessment. Was it an effective tool 5.COMPLETE AND ACTION PLAN

14. WHAT ACTIVITIES DID YOU INCLUDE IN YOUR ACTION PLAN?

15. HOUSEKEEPING Your account number must be correct or you will not receive your rebate. Please verify your account number with your sponsor. How can we better support the newer members?

16. Questions? LISA CARTER WSIB Safety Group Program Consultant 613-239-3338 lisa_carter@wsib.on.ca