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Published byEmery Mitchell Modified over 8 years ago
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Small Business, Big Picture Industry, leadership and workforce development Jeanette Allen Chief Executive Officer
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ISC perspective on workforce development’?
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The role of Industry Skills Councils
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Our goals Develop culture that promotes & enhances skills development in the workforce Support industry needs & priorities Achieve quality skills outcomes Collect & disseminate quality information on skills & labour issues
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Service Industries WRAPS TOURISM & HOSPITALITY SPORT & REC
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Structure State ITAB Network
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Our mission To drive higher skills capability in the service industries workforce and service industries enterprises.
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Tourism and Hospitality example IAC: ‘need for WFD strategy’ Sub- committee established Strategy written Discuss with key industry stakeholders Testing strategy assumptions Promote to state/federal tourism ministers Key issues integrated into NLTS Key issues integrated into ongoing IAC agenda
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Relationship with industry Diversity Open & transparent Striking balance Timing Clarity Using contributions Flexible & accessible Revise
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Engagement strategies 1.Information 2.Consultation 3.Involvement 4.Collaboration
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Information 1.Information 2.Consultation 3.Involvement 4.Collaboration Websites Newsletter Publicity and advertising Information sessions Fact sheets, flyers and brochures Email and telephone advice
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Consultation 1.Information 2.Consultation 3.Involvement 4.Collaboration Surveys and questionnaires Focus groups Written submissions Online Feedback Register
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Involvement 1.Information 2.Consultation 3.Involvement 4.Collaboration Targeted stakeholder meetings and interviews Focus groups and technical workshops Industry forums and think-tanks
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Collaboration 1.Information 2.Consultation 3.Involvement 4.Collaboration Targeted stakeholder meetings and interviews Membership of specific committees Partnerships on projects designed to support industry skill needs Co-operative promotion of skill development products and services
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Key points Not all workforce development is about training – it’s leadership as well. Small business is all about business development – there is a bigger picture. Understanding what consumers want can help to drive strategy. Enhanced leadership occurs through industry engagement.
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Our mission To drive higher skills capability in the service industries workforce and service industries enterprises.
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QUESTIONS
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(02) 8243 1200 info@serviceskills.com.au www.serviceskills.com.au Thank you
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