2. MD. SAIFUL ISLAM B.SC ENGINEER(COMPUTER) IT SPECIALIST BANGLADESH SHIPPING CORPORATION CHITTAGONG E-mail: saifulict@live.com Web: www.saifulictindia.webs.com

3. Sub:- Office Management, it's functions and departmentation What is Office Management? Office management can be defined as a task of planning, coordinating, motivating the efforts of others towards the objectives in the office and in conformity with the overall objectives of the organization.

4. Key functions of management  Responsibility of planning, organizing and controlling clerical aspect of the organization.  Preparation,communication,coordination and storage of data to support production.  Monitor the work process and to evaluate outcomes.  Receiving clients, customer and other departments.  Manage a team of secretaries or administrative clerks.  Takes care of the assignment of tasks inside the department.

5. Principal functions of office management  Budget development and implementation.  Purchasing good, services and works.  Development of human resources.  Accounting,printing,and auditing.  Record management and form management.  Payroll.

6. General functions of office management  Facilities management,logistical management.  Space management.  Risk management.  Grants administration.  Affirmative action & equal employment opportunity.  Information technology & communication.  Monitoring management of health & safety of the employees.  Responsibility for the day to day running of the office.  Liaising with senior managers provide facilities, equipment & supports for employees.  Managing a range of budgets including accommodation, health & safety for organization.  Plan, consult & manage office moves for the division and other units within the department.

7. Special qualities of an office manager ( Manager position is expected to have many talents)  Problem solving and decision making abilities.  Integrity, assertivity.  Flexibility, accuracy.  Ability to cope with pressure.

8. What is Departmentation? Departmentalization, therefore is the result of managers deciding what work activities, once they are divided into jobs, can be connected in like groupings. Many varieties of jobs and departments within organization, and jobs and departments will vary one organization to the next.

9. Types of Departmentation By different nature of jobs:  Departmentation by enterprise function, such as production, selling and financing.  Departmentation by territory or geography- grouping of activities area or territory.  Departmentation by customer group (community banking, corporate banking).  Departmentation by product, grouping of activities according to products or product.  Mixing types of departmentation

10. Departmentation depends on some factors  Kind of job to be done.  Way the task must be done.  Kinds of people involved.  The technology.  The people served.  Other internal & external considerations.  Organizational & individual objectives can be achieved effectively & efficiently.  Prefers mixing form of department.