1. Housing with Care and Support Solutions to our shared challenge

2. Drivers for Change in the Adult Social Care System in England Demographic pressure Unprecedented financial challenges Raising expectations Technological Change Systems failure eg: Southern Cross, Mid Staffs Hospital and Winterbourne View A drive to integrate services

3. Our response focuses on four key areas Setting the standards for quality care Finding and keeping the right staff Understanding the bigger picture Looking ahead

4. Setting the standards for quality care Care Certificate Manager Induction Standards Vocational Qualifications Skills Selector Workforce Development Fund Learning and Development Framework – Care Act Specific resources around dignity, Mental Capacity Act and Dementia among others Care Improvement Works

5. Care Certificate Following the Francis Inquiry and Cavendish Review induction training for social care and health care staff has changed Common Induction Standards have been replaced by Care Certificate (since April 2015) 15 Standards to be completed Observed and assessed in the workplace Full range of resources available to support employers – www.skillsforcare.org.uk/carecertificate www.skillsforcare.org.uk/carecertificate

6. Care Certificate Standards 1 Understand your role9 Awareness of Mental Health, Dementia and Learning disability 2 Your personal development10 Safeguarding adults 3 Duty of care11 Safeguarding children 4 Equality and diversity12 Basic life support 5 Work in a person centred way13 Health and safety 6 Communication14 Handling information 7 Privacy and dignity15 Infection prevention and control 8 Fluids and nutrition

7. Workforce Development Fund a retrospective funding stream from the Department of Health distributed by Skills for Care a finite pot of money which focuses on the achievement of qualification units and supports the ongoing professional development of staff across the adult social care sector within England http://www.skillsforcare.org.uk/Funding/Workforce- Development-Fund/Workforce-Development-Fund.aspx

8. WDF for Individual Employers and their workforce Applications directly to Skills for Care Funding will cover full cost of training and includes ‘replacement wage’ while PA is training Once application is approved, funds are paid upfront Funding can be for any relevant training the IE identifies, not just QCF units Registration and completion of NMDS-SC is not necessary for this fund http://www.skillsforcare.org.uk/Funding/Individual-employer- funding/Individual-employer-funding.aspx http://www.skillsforcare.org.uk/Funding/Individual-employer- funding/Individual-employer-funding.aspx

9. Workforce Development Innovation Fund special funding stream within the Workforce Development Fund fund projects that are innovative in their approach to influencing workforce development in the longer term http://www.skillsforcare.org.uk/Funding/Workforce- development-innovation-fund/Workforce-development- innovation-fund-(WDIF).aspx

10. Care Improvement Works

12. Dementia Prime Ministers Challenge on Dementia 2020 is the requirement for an informed and effective workforce for people living with dementia (so all health and social care staff have the necessary skills to provide best quality care in the roles and settings where they work The new framework will enable organisations to: Standardise the interpretation of dementia education and training Guide the focus of dementia training delivery through key learning outcomes Ensure the educational relevance of dementia training Improve the quality and consistency of dementia training Dementia Core Skills Education and Training Framework – launched October 29th

13. Finding and keeping the right staff Recruitment and retention toolkit Value based recruitment tool Culture Toolkit Social Care Commitment Apprenticeships People Performance Management toolkit Mental Health – greater resilience

14. Recruitment and Retention Toolkit

15. The Social Care Commitment Quality People, Quality Care http://www.skillsforcare.org.uk/Standards/The- Social-Care-Commitment/The-Social-Care- Commitment.aspx

16. www.thesocialcarecommitment.org.uk The employer commitment is a promise to: 1 2 3 4 5 6 7 Recruit staff who care. Make sure staff understand safety and quality standards. Help staff develop their skills. Take responsibility for how staff work. Supervise staff properly. Provide thorough induction training. Support staff to put their commitment into practice everyday.

17. www.thesocialcarecommitment.org.uk 1 2 3 4 5 6 7 Work responsibly. Uphold dignity. Work co-operatively. Communicate effectively. Protect privacy. Continue to learn. Treat people fairly. The employee commitment is a promise to:

18. Mental Health Resilience "the ability to cope with pressure. Underpins safe, high-quality, person-centred care and support "

19. Understanding the bigger picture National Minimum Data Set for Social Care (NMDS- SC) Research, Impact and Evaluation Workforce Development Strategy Workforce Commissioning Workforce Outcomes Measurement Model

20. National Minimum Data Set in Social Care (NMDS-SC)

21. Workforce Outcomes Measurement Model

22. Looking ahead Innovation Programme People who employ their own care and support Market Shaping Workforce Redesign Workforce Capacity Planning Workforce Integration Workforce Planning

23. People who employ their own care and support

24. Workforce Planning

25. Area Contacts - Midlands Mark Yates - Head of Area Tel 0121 7429686 Email mark.yates@skillsforcare.org.ukmark.yates@skillsforcare.org.uk Christine Collymore - Locality Manager (Leicester City, Leicestershire, Rutland, Northamptonshire and Warwickshire) Tel 01933 673850, Mob 07816 319043 Email christine.collymore@skillsforcare.org.uk Claire Torkington - Locality Manager (Derbyshire and Derby City) Tel 01335 372190, Mob 07816 319041 Email claire.torkington@skillsforcare.org.uk christine.collymore@skillsforcare.org.uk claire.torkington@skillsforcare.org.uk Amanda Ashworth - Locality Manager (Solihull, Birmingham, Nottingham City, Nottinghamshire and Lincolnshire) Tel 01663 732860, Mob 07971 002283 Email amanda.ashworth@skillsforcare.org.ukamanda.ashworth@skillsforcare.org.uk Olivia Cooper - Locality Manager (Stoke, Worcestershire, Herefordshire, Coventry and Staffordshire) Tel 01608 682581, Mob 07890 514113 Email olivia.cooper@skillsforcare.org.ukolivia.cooper@skillsforcare.org.uk David Williams - Locality Manager (Walsall, Sandwell, Dudley, Wolverhampton, Shropshire, Telford & Wrekin) Tel 0121 4234184, Mob 07767 118315 Email david.williams@skillsforcare.org.ukdavid.williams@skillsforcare.org.uk