1. High Quality Performance Measures AmeriCorps Member Management

2. High Quality Performance Measures e-Course Series: Overview AmeriCorps Prohibited Activities AmeriCorps Allowable/Unallowable Activities Demonstrating the Impact of Service Grant Amendments Managing the CNCS Partnership Member Management Member Position Descriptions Overview of the CNCS Partnership Subgrantee and Service Site Management Sustainability Planning 2

3. High Quality Performance Measures Reminder 3 The information in this e-Course is for training purposes and does not represent all requirements for AmeriCorps State and National grantees. Grantees are responsible for knowing, understanding, and complying with all federal and state laws and regulations, and, accordingly, must consult the primary sources for information related to their grant award. Tribes, national programs, and commissions should speak with the assigned CNCS Program Officer about any questions on grant-related activities.

4. High Quality Performance Measures Learning Objectives By the end of this module, you will be able to: Identify terminology and acronyms associated with CNCS Describe the Cycle of AmeriCorps Program Development List the source of member management requirements Identify grantee responsibilities Describe the role of State Service Commissions and member management 4

5. High Quality Performance Measures Terms and Acronyms 5 Notice of Grant Award (NGA)AmeriCorps Grant Provisions Code of Federal Regulations (CFR) Prime GranteeSubgranteeState Service CommissionMember Portal

6. High Quality Performance Measures Terms and Acronyms 6 Notice of Grant Award (NGA)AmeriCorps Grant ProvisionsCode of Federal Regulations (CFR)Prime GranteeSubgranteeState Service CommissionMember Portal Notice of Grant Award The official documentation of the receipt of an AmeriCorps grant Notice of Grant Award The official documentation of the receipt of an AmeriCorps grant

7. High Quality Performance Measures Terms and Acronyms 7 Notice of Grant Award (NGA)AmeriCorps Grant Provisions Code of Federal Regulations (CFR) Prime GranteeSubgranteeState Service CommissionMember Portal AmeriCorps Grant Provisions Published by CNCS each year Provide specific details on the AmeriCorps grant requirements AmeriCorps Grant Provisions Published by CNCS each year Provide specific details on the AmeriCorps grant requirements

8. High Quality Performance Measures Terms and Acronyms 8 Notice of Grant Award (NGA)AmeriCorps Grant Provisions Code of Federal Regulations (CFR) Prime GranteeSubgranteeState Service CommissionMember Portal Code of Federal Regulations (CFR) Guides all AmeriCorps grant and member activities Code of Federal Regulations (CFR) Guides all AmeriCorps grant and member activities

9. High Quality Performance Measures Terms and Acronyms 9 Notice of Grant Award (NGA)AmeriCorps Grant Provisions Code of Federal Regulations (CFR) Prime GranteeSubgranteeState Service CommissionMember Portal Prime Grantee Receives the AmeriCorps grant directly from CNCS Examples: Multi- state programs, tribal programs or planning grantees, and State Service Commissions Prime Grantee Receives the AmeriCorps grant directly from CNCS Examples: Multi- state programs, tribal programs or planning grantees, and State Service Commissions

10. High Quality Performance Measures Terms and Acronyms 10 Notice of Grant Award (NGA)AmeriCorps Grant Provisions Code of Federal Regulations (CFR) Prime GranteeSubgranteeState Service CommissionMember Portal Subgrantee Organization that receives AmeriCorps grant funds or member positions from a Prime Grantee of CNCS Subgrantee Organization that receives AmeriCorps grant funds or member positions from a Prime Grantee of CNCS

11. High Quality Performance Measures Terms and Acronyms 11 Notice of Grant Award (NGA)AmeriCorps Grant Provisions Code of Federal Regulations (CFR) Prime GranteeSubgranteeState Service CommissionMember Portal State Service Commission Governor-appointed entity that oversees AmeriCorps State grants and subgrantees Engage in a variety of activities above and beyond AmeriCorps grant management State Service Commission Governor-appointed entity that oversees AmeriCorps State grants and subgrantees Engage in a variety of activities above and beyond AmeriCorps grant management

12. High Quality Performance Measures Terms and Acronyms 12 Notice of Grant Award (NGA)AmeriCorps Grant Provisions Code of Federal Regulations (CFR) Prime GranteeSubgranteeState Service CommissionMember Portal Online system used to enroll and exit AmeriCorps members Member Portal Online system used to enroll and exit AmeriCorps members

13. High Quality Performance Measures AmeriCorps Pledge 13 I will get things done for America - to make our people safer, smarter, and healthier. I will bring Americans together to strengthen our communities. Faced with apathy, I will take action. Faced with conflict, I will seek common ground. Faced with adversity, I will persevere. I will carry this commitment with me this year and beyond. I am an AmeriCorps member, and I will get things done.

14. High Quality Performance Measures Cycle of Program Development 14 AmeriCorps Program Vision Foundation- building Implementation Evaluation/ Revision

15. High Quality Performance Measures Source of Requirements 15 Where can you find the AmeriCorps program requirements for member management? Annual Grant Provisions AmeriCorps Regulations (45 CFR) Additional CNCS Guidance Programs receive instructions for member management in the annual grant provisions Federal regulations that govern member management are outlined in the Code of Federal Regulations Annual Notice of Funding Opportunity (NOFO) Frequently Asked Questions (FAQs) National Service Criminal History Check Requirements Others: www.nationalservice.govwww.nationalservice.gov Annual Notice of Funding Opportunity (NOFO) Frequently Asked Questions (FAQs) National Service Criminal History Check Requirements Others: www.nationalservice.govwww.nationalservice.gov

16. High Quality Performance Measures Grantee Responsibilities 16 Grantee responsibilities can be broadly divided into two categories: Member Experience Member Management Plan

17. High Quality Performance Measures Member Management Plan 17 Service Assignment DevelopmentRecruitment and SelectionEnrollmentTrainingSupervisionPerformance AssessmentExit

18. High Quality Performance Measures Record-keeping 18 As part of overall member management, programs must establish sound record-keeping systems and procedures in the foundation-building phase of the cycle of program development. The member record-keeping system will allow the program to fully document that it is in compliance with all policies and regulations that govern AmeriCorps member management. This documentation will, in turn, demonstrate that each program member is eligible to receive the education award upon successful completion of the term of service. This is a critical responsibility of each AmeriCorps program.

19. High Quality Performance Measures Member Files 19 Application Age Citizenship Criminal History Timesheets Reviews Must haves: Back

20. High Quality Performance Measures Member Files 20 Application Age Citizenship Criminal History Timesheets Reviews Must haves: Complete member application and selection records that demonstrate the program had a thorough selection process

21. High Quality Performance Measures Member Files 21 Application Age Citizenship Criminal History Timesheets Reviews Must haves: Documentation of the member’s age on the first day of service, as required in AmeriCorps regulations

22. High Quality Performance Measures Member Files 22 Application Age Citizenship Criminal History Timesheets Reviews Must haves: Documentation of the member’s citizenship status, as required in AmeriCorps regulations

23. High Quality Performance Measures Member Files 23 Application Age Citizenship Criminal History Timesheets Reviews Must haves: Verification that the member passed all required criminal history checks prior to the start of service

24. High Quality Performance Measures Member Files 24 Application Age Citizenship Criminal History Timesheets Reviews Must haves: Timesheets that document the member’s service throughout the term and total the number of hours needed to earn the Segal AmeriCorps Education Award

25. High Quality Performance Measures Member Files 25 Application Age Citizenship Criminal History Timesheets Reviews Must haves: Mid-term and final performance reviews

26. High Quality Performance Measures Member Experience 26 AmeriCorps Identity Transformational Service Life After AmeriCorps Programs help members make a positive and lasting connection to their service colleagues Programs provide opportunities for members to deepen their understanding of their communities Programs help members connect service to their life plans after the AmeriCorps service is over

27. High Quality Performance Measures AmeriCorps Identity 27 Connect to the history of national service Incorporate structured team-building in the program year Schedule events to allow program members to socialize and serve with AmeriCorps members in different programs, regions, or states 1994-2014

28. High Quality Performance Measures Transformational Service 28 Tailor program training and support to fit individual member’s needs Incorporate a variety of reflection opportunities Help members tell their service stories

29. High Quality Performance Measures Life After AmeriCorps 29 Sign members up with the national AmeriCorps Alums organization Bring in alumni to speak with members during the year and talk about their lives and careers after AmeriCorps Provide professional development to help members connect AmeriCorps to their future plans

30. High Quality Performance Measures State Service Commissions 30 Requirements as Prime Grantees Subgrantee Compliance Member Service Experience

31. High Quality Performance Measures Requirements as Prime Grantees 31 Reporting: State-wide member data State-wide performance measurement data

32. High Quality Performance Measures Subgrantee Compliance 32 Review member management plans as part of subgrantee application and annual assessment Monitor member files at subgrantee programs Check Portal compliance Provide training for subgrantee staff

33. High Quality Performance Measures Member Service Experience 33 Publicity Service projects Professional development Recognition

34. High Quality Performance Measures Resources 34 The Corporation’s website contains links to laws, regulations, provisions, FAQs, and other resources to support strong management of AmeriCorps programs and State Service Commissions: www.nationalservice.govwww.nationalservice.gov

35. High Quality Performance Measures 35 You should now be able to: Identify terminology and acronyms associated with CNCS Describe the Cycle of AmeriCorps Program Development List the source of member management requirements Identify grantee responsibilities Describe the role of State Service Commissions and member management Summary

36. High Quality Performance Measures 36 You’ve successfully completed the AmeriCorps Member Management module. Thank You!