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© Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. Another Chapter in the Civil Rights Movement for Individuals with I/DD: HCBS Rule.

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Presentation on theme: "© Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. Another Chapter in the Civil Rights Movement for Individuals with I/DD: HCBS Rule."— Presentation transcript:

1 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. Another Chapter in the Civil Rights Movement for Individuals with I/DD: HCBS Rule and Transition Planning NYSACRA Toolkit for DD Provider Agencies December 4, 2015 Maureen Corcoran, President, Vorys Health Care Advisors Marisa Weisel, Senior Advisor, Vorys Health Care Advisors 1

2 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. Agenda Recap: NY State & OPWDD HCBS Transition Plans ―OPWDD Settings Assessments ―Heightened Scrutiny NYSACRA Settings Survey Results Person-Centered Planning NYSACRA Toolkit Next Steps 2

3 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. RECAP: NY STATE & OPWDD HCBS TRANSITION PLANS 3

4 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. HCBS Regulations 42 CFR 411.301 (4)-(5), “Home and Community-Based Settings” Became effective on March 17, 2014 Requires state to submit a transition plan at the time of an HCBS waiver renewal 4

5 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. HCBS Regulations HCBS regulations address: Settings Person centered planning Provider owned or controlled Presumed not to be home-and community-based (heightened scrutiny) Conflict of interest 5

6 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. NY State Transition Plan NY State’s Statewide Transition Plan for HCBS Settings: “While the majority of participants in all waivers live in fully compliant settings, the largest number of individuals in partially compliant settings are participants in the 1915(c) HCBS Waiver operated by OPWDD” Transition Plan not approved yet 6

7 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. OPWDD Transition Plan Transition plan submitted Feb 2015 includes OPWDD’s 71,519 HCBS waiver participants: 37,839 live in own home, home of family member, relative or friend = meets setting requirements 9,218 live in supportive certified apartment program, family care home, group home with 4 or less individuals = more likely to meet setting requirements 24,462 live in group homes with > 4 individuals = may or may not be in compliance, may need remediation 7

8 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. OPWDD Transition Implementation: Steps 1.Cnducted on-site assessments of sample of providers (11/14-9/15) ―Feedback will be given to providers surveyed (12/15) 2.Conducting “heightened scrutiny” reviews (10/15-9/16) 3.Will dstribute heightened scrutiny self-assessment tool for providers (12/15 or 1/16) ―OPWDD review & inventory self assessments (thru 9/16) 4.Will conduct next round of assessments for sites up for recertification + feedback to providers (10/16-9/17) 5.Will formalize and implement full incorporation of all HCBS settings requirements 6.MUST ACHIEVE COMPLIANCE OCTOBER 1, 2018 8

9 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. OPWDD HCBS Settings Assessment: Step 1 OPWDD conducted review of sample of providers, including detailed review of person centered and site characteristics Feedback to providers Dec. 2015 9

10 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. OPWDD HCBS Settings Assessment “The CMS final HCBS regulations prohibit waiver services to be provided in settings that have the qualities of an institution, and seek to ensure that: People are supported in HCBS settings that are integrated in and facilitate full access to the broader community; People have a choice of where they live and who provides services to them; and Peoples’ rights are not arbitrarily restricted.” 10

11 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. OPWDD HCBS Settings Assessment Part 1: Person-Centered Review: Completed for a sample of visits to IRA’s and CR’s between November 2014 and September 2015 for each individual in the sample – 1000 individuals Part 2: Site-Based Review: During sample of recertification visits of IRA’s and CR’s, a review was completed once per site-specific operating certificate scheduled for a recertification/protocol visit – 2000 sites 11

12 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. OPWDD HCBS Settings Assessment Part 1: Person-Centered Review: Habilitation planning Housing protection and due process Rights Access to broader community to same degree as others Relationships Restrictions, interventions, and rights modifications Privacy Choice of living arrangement / roommate Freedom within the home – freedom to decorate, schedule, access food, access setting 12

13 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. OPWDD HCBS Settings Assessment Part 2: Site Review: Location in relation to institutional setting Integration within the community Policies and procedures to promote HCBS rights / not intuitional in nature Staff competencies and training to promote rights, choice, autonomy, community 13

14 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. Quick Note on “Same Degree As…” Assessments will consider “whether people share in the hallmarks of community living to the “same degree of access as individuals without disabilities.”” “A very rural setting may preclude the person from frequenting their local communities in the same manner as people living in an urban setting, but this is also true for the public at large. The key analysis lies in the phrase “to the same degree of access that non- disabled people have to their local community.” “It is important that individuals who reside in very rural settings also understand that they have a choice of where they live and can ask to move to a more urban setting if they feel isolated from the greater community.” 14

15 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. OPWDD HCBS Settings Assessment 15

16 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. OPWDD HCBS Settings Assessment 16

17 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. Heightened Scrutiny – Steps 2 & 3 HCBS vs. Institution - categories of providers: HCBS settings – ARE home- and community-based; regs related to HCBS settings DO apply Institutions – ( e.g., ICFs, NFs) are NOT home- and community-based; regs related to HCBS settings do NOT apply, cannot be HCBS Settings presumed NOT to be home and community- based – settings where Medicaid HCBS may be paying for the service now, but setting is questionable under regs; heightened scrutiny applies; regs related to HCBS settings MAY apply 17

18 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. CMS on Heightened Scrutiny “States have an obligation to identify settings that are presumed intuitional” Regs describe process of “heightened scrutiny” for states to overcome this presumption State will collect information, determine which settings meet criteria for heightened scrutiny, then conduct a public input process CMS will review info presented by state, other parties, federal partners to “determine whether each and every one of the qualities of a home and community based setting” are met 18

19 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. CMS & OPWDD on Heightened Scrutiny “CMS will review the information or documentation to ensure that all participants in that setting are afforded the degree of community integration required by the regulation and desired by the individual” “Providing documentation that a percentage or “some” participants have community access will not be considered sufficient to show that the setting meets the regulations” 19

20 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. OPWDD Heightened Scrutiny Review: Step 2 Oct 2015 – Sept 2016: OPWDD reviewing ALL certified IRAs, CRs, day hab, and day training to determine which settings will be subject to heightened scrutiny ―Using new tool that replaces the Part I and Part II tools used last year Sites subject to heightened scrutiny will be reviewed to obtain baseline compliance data Oct 2016 – Sept 2017: review progress made toward full compliance through survey cycle, self-reporting; evidence will become available for public comment Oct 2016: HCBS settings and person-centered planning process standards will be part of OPWDD surveys. Enforcement begins Oct 1, 2018; action may be taken for those unlikely to comply by this date 20

21 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. OPWDD Heightened Scrutiny Review: Step 2 Assessment tool includes: Section 1: triggers (see next slide) Section 2: access to community Section 3: site operations / practices promote HCBS rites, not institutional in nature Section 4: rights protections Section 5: site environmental characteristics Section 6: individual habilitation planning 21

22 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. OPWDD Heightened Scrutiny Review 1 st Wave Triggers Triggers if setting is: Located in a building on grounds / adjacent to public institution Located in building that is also provides inpt. institutional treatment Converted from ICF on or after March 17, 2014 Part of group or multiple settings “co-located” / operationally related Designed and appears to be isolating or institutional (clustered) Specifically mentioned by CMS as type of setting that isolates (gated, farmstead, residential school, labeled / signed, close to undesirable location, has video surveillance) 22

23 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. OPWDD Heightened Scrutiny Review – Trigger Process 23 Sec tio n 1 Qu esti ons All criteri a “met” STOP Not state- assessed heightened scrutiny Any criteri a “not met” Residential: Assessed on sections 2-6 Non-residential: TBD

24 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. OPWDD Heightened Scrutiny Review Those deemed subject to heightened scrutiny will need to submit a compliance work plan to OPWDD within 20 days of the on-site review. Heightened scrutiny sites will also need to prepare an evidence/narrative package re: how the setting will be compliant by Oct. 2018 Intent is for complete compliance with requirements. 24

25 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. Provider Self Assessment for Heightened Scrutiny: Step 3 12/15 OPWDD is preparing a PROVIDER SELF ASSESSMENT for heightened scrutiny. Spring 2016 Evidence template completed by the provider and submitted to OPWDD. 10/16-2/17 Heightened scrutiny information validated by DQI Spring 2017 Public input process for settings subject to heightened scrutiny. 25

26 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. Heightened Scrutiny – Self Reporting “It is in the providers’ interest to help OPWDD identify sites that may be subject to heightened scrutiny as soon as possible, so providers can have as much time as possible to prepare the evidence that will be necessary for submission to CMS.” In addition to comprehensive work plan (20 days of review), providers subject to heightened scrutiny will need to submit a written narrative re: evidence of: ―How the setting is or will be compliant by Oct 2018 ―How the setting overcomes the presumption that it is isolating or instructional in nature for all individuals 26

27 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. Heightened Scrutiny – Ongoing Documentation Settings subject to heightened scrutiny required to maintain documentation re: individuals’ activities and opportunities. “OPWDD intends to develop a HIPAA compliant summary template where providers can capture the essential community inclusion information for each individual in a setting.” Community inclusion activities of importance Documentation showing activities have occurred Evidence of review of person’s interests, priorities, necessary supports – every 6 months or more often Efforts made to support and promote new experiences, learning to promote full access to broader community 27

28 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. Heightened Scrutiny – Ongoing Documentation “Providers may not impose restrictions on individuals who express a desire to participate in their community unless such participation would jeopardize the health or safety of the individual or other individuals and this determination is based upon an individualized assessment. “ “Individuals who do not desire to avail themselves of opportunities to fully participate in the community shall not be required to do so. However, providers shall document all efforts to encourage this community participation.” 28

29 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. Rest of Process 4.OPWDD conduct next round of assessments for sites up for recertification + feedback to providers (10/16-9/17) 5.Formalize and implement full incorporation of all HCBS settings requirements 6.ACHIEVE COMPLIANCE OCTOBER 1, 2018 29

30 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. NYSACRA HCBS SURVEY RESULTS 30

31 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. NYSACRA Survey Process Survey 1 – Basic demographic information, programs in which agencies are engaged. All agencies. Survey 2 – Information about community integration, living arrangements. Used sampling methodology to assess different size homes. Only IRA Supervised, Community Residences, and Family Care. Survey 3 – Person-centered planning. Only IRA Supervised, Community Residences, and Family Care. (Early 2016) Survey 4 – Day and employment services (TBD) 31

32 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. Survey 2 Respondents Survey 2: 110 responses from 47 unique agencies. Demographics: 32 n = 109 47 unique agencies Note: since answer choice for number of beds included 75+ (73% of respondents chose this answer), the answers provided for IRA supervised beds and locations cannot be converted to a “beds per location” figure.

33 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. Survey 2 Questions Numbers of beds and locations Institutional qualities Staff training Leases / occupancy agreements Locks, knocking policies, privacy, measuring residents’ satisfaction Freedom within the home (roommates, décor, access to meals and snacks, access to and supported use of phones and internet, visitors, schedules) Freedom outside the home (community-ness, transportation) Barriers to change 33

34 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. Staff Training Do you require support staff to complete and be annually recertified in training course in positive behavioral strategies and physical intervention techniques? ALSO, require training in individual rights and individual choice? (Almost exact same answers for 2nd question.) 34

35 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. Leases Does each individual have a lease, written occupancy agreement, or other written agreement that reflects that the premises are owned, rented, or occupied by the individual receiving services under a legally enforceable agreement? (The document must reflect that the individual has, at a minimum, the same responsibilities and protections from eviction that tenants have under landlord/tenant law.) 35

36 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. Locks Do individuals have keys (or other means of access) to the front door of the residence and can they go to/from the setting whenever they choose? 36

37 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. Locks Do most individuals have a key to their bedroom? 37

38 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. Privacy Do individuals have privacy in the bathroom as evidenced by their ability to close and lock the bathroom door? 38

39 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. Privacy To what extent do you agree with this statement: individuals’ health and other applicable information is kept private, locked or not accessible, and not posted publically in the home? 39

40 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. Roommates Do you ask individuals if they are satisfied with their roommates and their living situations? 40

41 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. Roommates When an individual expresses dissatisfaction with his/her roommate, can they get a new roommate or a private room? (Note: Since the ability of an individual to move is NOT under the control provider, we only asking about ability to assist with changing roommates or getting a new room in their current home.) Choose all that apply. 41

42 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. Decor Do you allow individuals to decorate and redecorate their bedroom to reflect their individual interests and tastes? Sub Question - If you said there are guidelines, please give an example. ie. There are specific paint colors that are allowed. (summary of responses below) Must meet fire safety / regulations / more regulations for Life Safety Code houses Noting inappropriate / no pornography if room shared / nothing offensive in common areas / offensive to a roommate Try to maintain a neutral color scheme and decor theme in the home Discourage or disallow dark paints / consider costs if an entire house wants to paint Rented apartment - not allowed to change paint colors Cannot make electrical or structural changes 42

43 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. Freedoms (General) Do you have any policies, procedures, or practices that limit individual rights, choice, or autonomy, including but not limited to the right to choose one's own schedule, come and go from the setting at any time, have visitors at any time, have access to food 24 hrs/day, etc.? 43

44 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. Freedom Within the Home Do individuals have full and unrestricted access to typical spaces in a home including a kitchen with cooking facilities and the refrigerator; dining area; laundry; and comfortable seating in shared areas? 44

45 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. Schedules Does your staff regularly ask individuals whether they are satisfied with their schedule of activities? Do you regularly ask individuals if they know how to request assistance with changing their schedules if they want to? 45

46 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. Schedules In this specific home, is there a schedule or routine for the home, such as meal times, times for structured leisure activities, bedtimes, etc.? 46

47 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. Meals & Snacks Describe an individual's access to meals and snacks. Choose all that apply. 47

48 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. Meals & Snacks If someone’s individualized assessed needs indicate that a modification is necessary to restrict access to food, do you have a mechanism by which to ensure that other individuals in the home have access to food at any time? Do you help individuals purchase and store their own food/snacks and special food and keep this food available for their use at any time? 48

49 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. Visitors Do you let individuals know and help them understand that they can have visitors of their choosing at any time? 49

50 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. Freedom Outside the Home To what extent do you agree with this statement: all individuals use community and other resources, including public transportation/ volunteers, to ensure that individuals have full access to the community according to their preferences? 50

51 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. Freedom Outside the Home Does your staff facilitate access to transportation that supports peoples’ choice of activities and schedules? Choose all that apply. 51

52 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. Barriers What would it take to provide every individual in this home with spontaneous, unscheduled trips and access to the community? 52

53 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. Barriers Which would be more expensive? Additional funding for transportation or for freedom within the home? Which would be more logistically difficult? Additional funding for transportation or for freedom within the home? 53

54 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. Barriers SUMMARY OF “OTHER” RESPONSES Greater funding - to raise staff wages, hire more staff, recruit staff, retain staff Greater funding - for vehicles, parking spaces, adaptive equipment, environmental modifications, insurance Greater funding - for public transportation Additional training for staff to shift culture / philosophy Individuals in house may not achieve skills to do this independently Individuals in house have similar interests and often chose to do things as a group 54

55 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. Barriers If you said there are limitations on the ability for individuals to control their schedule, access food or have visitors at any time, etc. what would it take to provide every individual with complete freedom within THIS home? (Assume that complete freedom is limited only by safety considerations for the individual.) 55

56 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. Barriers SUMMARY OF “OTHER” ANSWERS Funding for technology to increase levels of independence Restrictions and safeguards in place for health and safety reasons Residents schedule events Greater funding for staff, transportation (see previous question) Individuals in house may not achieve skills to do this independently Need to shift culture / philosophy - for staff, founders, and surveyors Rural area doesn't have public transportation, communities are far away from these sites 56

57 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. PERSON-CENTERED PLANNING 57

58 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. HCBS Person-Centered Planning HCBS regulations require both a person- centered planning process and a person- centered service plan developed for each individual. NY final regulation on person-centered planning became effective November 1, 2015. ―Applicable to OPWDD funded HCBS Waiver services and OPWDD funded service coordination 58

59 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. OPWDD on Blanket Policies “The federal rules require that people have the freedom to control schedules and activities and that providers support the person to do so.” “Providers must be flexible to allow people to remain in their home on days when they do not want to attend other services, or are not able to do so because of an illness.” “OPWDD also agrees that any blanket facility policies that restrict individual rights will not be permissible.” 59

60 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. OPWDD on Modifications “OPWDD agrees that there are circumstances where ‘modifications’ to a person’s rights are necessary for health and safety reasons but should not be imposed without following the process and requirements outlined including trying positive approaches first.” “The modifications must be specific, tied to a particular need, time-limited and routinely evaluated to ensure the continued need for the limitation.” “The service planning process should continually explore options that assist the person to gain the skills needed to have full expression of these rights.” 60

61 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. OPWDD on Conflict of Interest OPWDD’s existing Medicaid Service Coordination protocols review for conflicts of interest between the service coordination / person centered planning function and the service delivery function OPWDD requires there be separate reporting hierarchies and individual choice of service providers and evidence of such during review processes (“firewalls”) Assumes that DISCO will ‘fix’ this. Status quo for the time being. 61

62 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. NYSACRA Conflict of Interest 62

63 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. NYSACRA TOOLKIT NYSACRA will be developing a toolkit to help our members understand and adapt to the new HCBS regulations Please record your ideas on the index cards – we will collect them at the end of the day QUESTION #1 Please take a few minutes to talk at your table to brainstorm items that should be included in the toolkit 63

64 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. NYSACRA TOOLKIT QUESTION #2 Enhancing person centered planning in your agency…what can NYRACRA do to help? 64

65 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. NEXT STEPS 65

66 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. Next Steps Heightened scrutiny self-assessment Heightened scrutiny compliance work plans Continue NYSACRA Survey work re: person- centered planning and day and employment services NYSACRA toolkit 66

67 © Copyright 2015, Vorys Health Care Advisors LLC. All Rights Reserved. About Vorys Health Care Advisors 67 VHCA helps health care providers, decision makers and professional associations achieve their objectives in a constantly changing governmental and business health care environment and assists them in making well informed, strategic and tactical decisions tailored to their individual goals, needs and aspirations. Maureen M. Corcoran, MSN, MBA MMCorcoran@VorysHCAdvisors.com Vorys Health Care Advisors 52 E.Gay St Columbus OH 614-464-5461 www.VorysHCAdvisors.com Marisa P. Weisel, MPH MPWeisel@VorysHCAdvisors.com


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