1. Dep. 513 Labor Relations International & Human Rights GIRN – Vevey Switzerland – alternatives to an IFA Bonn, November 7th, 2013 Linda Kromjong

2. Deutsche Post DHL | PageGIRN – November 12-13, 2013 – workshop alternatives to an IFA2 Alternatives to an IFA – design of workshop  90 minutes slot  Panel: IKEA, NESTLE and DPDHL  Objective: to create ideas and have an interactive session  Agenda  Introduction by Linda – 5 minutes  IKEA, Nestle and DPDHL to present each 10 minutes. Topics to address: describe current dialogue model, what is working well, what are the challenges, what are the benefits – short presentation – ideally max 5 slides – guiding question for presentation see page 5 - 30 minutes  Q&A with panel – 10 minutes in total  Split in groups to discuss topics suggested on page 4 – 30 minutes  Sharing solutions and wrap up – 15 minutes

3. Deutsche Post DHL | PageGIRN – November 12-13, 2013 – workshop alternatives to an IFA3 Alternatives to an IFA – agenda November 12, 2013 Alternatives to an IFA IntroductionLinda Kromjong9:30 Company examplesAlbert Martens, Enrique Rueda and Linda Kromjong 9:35 Q&Aall10:05 Brainstorming solutions in groupsall10:15 Sharing solutions and wrap upall10:45 Coffeeall11:00

4. Deutsche Post DHL | PageGIRN – November 12-13, 2013 – workshop alternatives to an IFA4 Alternatives to an IFA – guiding questions for discussion 1.Dialogue models: what dialogue models do you have? what are the success criteria for a productive dialogue? what future models do you envisage? what topics to discuss at what level – local versus global? 2.Investigations of issues: how to you deal with investigation issues – company audit only, jointly with social partners, other external parties? what works – what does not work – what are your suggestions? how do you report on issue found and remedy for resolution? 3.Solutions how to deal best with campaigns and remedy models: how to find the balance between global and local responsibility, where do you solve issues? what escalation processes do you have in place? what remedy model do you have in place? what is the most effective level to communicate solutions externally – local and/or global? split in 3 groups every group all questions post it’s with suggestions on flip chart 30 minutes appoint a spokes person to share the outcome

5. Deutsche Post DHL | PageGIRN – November 12-13, 2013 – workshop alternatives to an IFA5 Alternatives for an IFA Presentation format 4 company examples Guiding questions for presentation: description of current dialogue model description of investigation model description of remedy model description of communications model of issues and solutions what is working well? challenges? benefits?